John Vincent Dellosa
Taguig, Philippines
John Vincent Dellosa
Customer Service Representative
Category : Business management
Versatile customer service and technical support professional with extensive experience in incident response and security monitoring. Capable of cultivating strong customer relationships and collaborating across teams to resolve issues effectively. Solid foundation in web development complements technical troubleshooting skills, ensuring comprehensive support for clients.
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
![I will provide professional customer service via chat, email, and call support]()
Are you looking for reliable and professional customer support for your business? You’re in the right place. I provide high-quality customer service through chat, email, and phone support, ensuring y ...
Handle high-volume customer interactions via phone, email, and chat while maintaining service quality
Resolve inquiries, account concerns, and service-related issues efficiently
Ensure compliance with company policies and financial service standards
Maintain accurate documentation of customer interactions using internal systems
Resolve inquiries, account concerns, and service-related issues efficiently
Ensure compliance with company policies and financial service standards
Maintain accurate documentation of customer interactions using internal systems
Monitored surveillance systems and motion-triggered alarms to detect suspicious activities
Responded to incidents promptly and escalated security threats following protocols
Coordinated with clients, authorities, and internal teams for effective incident resolution
Maintained detailed reports and trackers for documentation and follow-ups
Responded to incidents promptly and escalated security threats following protocols
Coordinated with clients, authorities, and internal teams for effective incident resolution
Maintained detailed reports and trackers for documentation and follow-ups
Assisted customers with transactions, returns, and issue resolution across channels
Managed escalations and high-priority concerns with professionalism
Built strong customer relationships and contributed to service improvements
Managed escalations and high-priority concerns with professionalism
Built strong customer relationships and contributed to service improvements
Provided technical troubleshooting for audio products (setup, connectivity, repairs)
Assisted customers with orders, refunds, exchanges, and warranty claims
Handled support via phone, email, and chat, ensuring timely resolution
Escalated complex issues and documented all interactions accurately
Assisted customers with orders, refunds, exchanges, and warranty claims
Handled support via phone, email, and chat, ensuring timely resolution
Escalated complex issues and documented all interactions accurately
- 🇬🇧 English
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