Terms and conditions of use

Last Updated: September 2025

These general terms of use (hereinafter referred to as “Terms”) are concluded between:

Varlorys, a sole proprietorship registered in France under number 894 375 625 R.C.S. Pontoise, whose registered office is located at 145 Rue du général Leclerc, 95130 Franconville, France (hereinafter referred to as “the Company”).

And

The User of the Site https://www.jobbers.io.

PREAMBLE

The Company operates a Website accessible at https://www.jobbers.io, dedicated to connecting Freelancers and Professionals with clients seeking services.

These Terms are intended to govern the terms of use of the Site, as well as to define the rights and obligations of Users connected to the Site.

Any access and/or use of the Site implies unreserved acceptance and compliance with all the terms of these Terms.

I – DEFINITIONS

Site: refers to the website whose address is https://www.jobbers.io, the mobile application and, depending on the context, the company Varlorys.

Content: refers to all statements, messages or information of any nature whatsoever (texts, images, videos, photographs, comments, trademarks, company names, etc.), posted online by the Site or by a User on the Site.

Users: refers to Freelancers, Professionals and Clients, as well as any other internet user visiting the Site.

Client: refers to any natural or legal person using the Site to contact or be put in contact with one or more Freelancers or Professionals in order to entrust them with the realization of a Project.

Freelancer or Professional: refers to any natural or legal person registered on the Site and offering their services to Clients via the Site.

Features: refers to all the tools and options provided by the Site to allow Freelancers, Professionals, Users and Clients to get in touch.

Project: refers to the work to be carried out entrusted by a Client to a Freelancer or Professional.

Service: refers to the work or task mastered and executed by a Freelancer or Professional registered on the site.

Paid Option: refers to any paid offer on the Site in order to grant advantages to the Professional or the Client.

Support Center: refers to the support system set up by the Site to respond to assistance requests.

I-A – INTERNATIONAL DEFINITIONS

Local Laws: refers to the applicable laws, regulations, and legal requirements in the User’s jurisdiction of residence or business operation.

Consumer Protection Laws: refers to applicable consumer protection legislation in the User’s jurisdiction, including but not limited to cooling-off periods, refund rights, and mandatory disclosures.

Data Protection Laws: refers to applicable privacy and data protection legislation in the User’s jurisdiction, including GDPR, UK GDPR, CCPA/CPRA, LGPD, PIPEDA, POPIA, and other regional privacy laws.

Regulatory Authorities: refers to government agencies, professional licensing bodies, and regulatory organizations with jurisdiction over the User’s activities.

II – SITE REGISTRATION

2.1 – General Registration Requirements

To access the Site Features, the User must create an account by registering for free on the Site. The User must be at least 18 years old and be legally capable of contracting and using the Site in accordance with these Terms. The User is required to provide accurate information, which they undertake to update immediately in case of modification. Access to the created account is protected by an identifier and password chosen by the User when registering on the Site. The User is solely responsible for any use that could be made of their identifier and password, and solely responsible for their confidentiality, as well as any use made of their account.

2.1-A – Age Requirements by Jurisdiction

Alternative Age Requirements: Where local laws permit, Users may register at different minimum ages with appropriate consent:

European Union: 16 years old with verifiable parental consent where permitted by member state law
United States: 16 years old with verifiable parental consent in states where legally permitted for work platforms
Canada: 16 years old with verifiable parental consent where provincial law permits
Australia: 16 years old with verifiable parental consent where legally permitted
Other Jurisdictions: Minimum age as required by local law, with parental consent where applicable

Parental Consent Requirements: Where parental consent is required, the parent or legal guardian must:

Verify their identity
Explicitly consent to the minor’s use of the platform
Agree to supervise the minor’s activities
Accept joint liability for the minor’s compliance with these Terms

2.2 – Profile Requirements

To be listed as a Freelancer or Professional on the Site and be visible to Users, the User is also required to provide accurate and complete information on their profile (description, photos, address, etc.), as well as information about the services they offer and master.

The Freelancer, Professional and Client undertake not to publish their personal or professional contact details in inappropriate fields for the purpose of disclosing them.

2.3 – Validation Process

Freelancers and Professionals: After each registration OR profile modification, the account and associated services are no longer online. The action taken (registration or modification) must be validated by our administrators for the profile and associated Services to be visible online again. If a Service is added or modified, only the latter is put on hold for validation, and the profile remains visible online.

2.4 – Verification Requirements

Users registered on the Site must verify their phone number AND/OR their email to have access to all the platform’s features.

2.5 – Client Project Validation

Regarding clients: After a Project has been published, modified or renewed, it is put on hold for validation and must be validated by our administrators before it can be consulted online.

2.6 – Content Modification Rights

The Site reserves the right to modify all profiles, Services and Projects in order to remove personal or professional contact details before online publication, to correct or adjust category selections if they are incorrect or inconsistent with the content, and to remove unnecessary or irrelevant content from descriptions.

2.7 – Account Suspension

In case the User provides false, inaccurate, outdated or incomplete data, the Site will have the right to suspend or close the User’s account and refuse the User total or partial access to the Site in the future.

2.8 – Professional Licensing and Regulatory Compliance

Enhanced Professional Requirements:

2.8.1 Regulated Professions: Users offering services in regulated professions must:

Hold all required licenses, certifications, and professional memberships in their jurisdiction
Maintain professional liability insurance where required by law
Comply with professional codes of conduct and ethical standards
Display required professional credentials and licensing information
Adhere to advertising and solicitation restrictions applicable to their profession

2.8.2 Jurisdiction-Specific Professional Requirements:

Medical/Healthcare: Must comply with medical practice acts, telemedicine regulations, and patient privacy laws
Legal Services: Must comply with bar admission requirements, unauthorized practice of law restrictions, and client confidentiality rules
Financial Services: Must comply with securities regulations, financial advisory licensing, and fiduciary duty requirements
Engineering/Architecture: Must comply with professional engineering/architecture licensing and project approval requirements

2.8.3 User Responsibility: It is the sole responsibility of each User to ensure compliance with all applicable professional regulations. The Site does not verify professional credentials and Users must conduct their own due diligence.

III – DESCRIPTION OF FUNCTIONS AND SITE OPERATION

Once registered, the User can benefit from the Site’s Features.

These features include:

Facilitated contact between Freelancers, Professionals and Clients

Communication and tracking tools

Site Operation:

The Client publishes a need describing the details and terms of work realization

Freelancers and Professionals send their service proposals according to the nature of the task to be performed and the mentioned budget

The Client contacts Freelancers and Professionals by phone, email and internal messaging to support their choice

Note: The Client can also directly search for a Freelancer, Professional, Service via the Site’s search engine without having to publish a Project.

The platform is currently available in several languages. Dynamic content entered by Site Users is automatically translated from the source language to other languages to facilitate communication and understanding for other Users who do not understand the original language. The translation may not be perfect and may contain errors, and we are not responsible for this, as we rely on a third-party AI-powered translation API.

IV – SITE ACCESS AND FEATURES

Access to the Site’s features is reserved exclusively for registered Users. Users are personally responsible for setting up the computer and telecommunications means necessary to access the Site. They are responsible for all telecommunications costs incurred to access the Internet and use the Site.

The Site is accessible 24 hours a day, 7 days a week for all Users. We reserve the right, without notice or compensation, to temporarily or permanently close the Site or access to one or more Features in order to carry out updates, modifications or changes to operating methods, servers and access hours, without this list being exhaustive. The Site reserves the right to make all modifications and improvements it deems necessary or useful for the proper functioning of the platform and its Features.

V – FEATURE PRICING

The prices of features offered by the Site may be subject to change over time. Discounts may also be applied.

PAID FEATURES ON THE SITE:

Connection Pack: allows a Freelancer or Professional to offer their Services to a greater number of Clients

Professional Packs: allow Professionals to boost their profiles by displaying their contact details, moving their profile up in search results and other advantages depending on the chosen pack

Service Packs: allow Professionals to boost their services by displaying their contact details, ranking their service in search results and other advantages depending on the chosen pack

Contact Packs: allow Professionals, Freelancers and Clients to display a Professional’s contact details (phone number + email) in their profile or services for professional purposes. The Professional may not authorize the display of all or part of the aforementioned contact details, in which case they will not be displayed. Simply access their account and uncheck the corresponding box

Messaging Packs: allow Professionals, Freelancers, and Clients to send messages to other Freelancers or Professionals through the Platform for professional purposes. Each message sent may deduct one unit from the available messaging balance associated with the user’s account. Once all messaging units have been used, the user must purchase additional Messaging Packs to continue sending messages. Messaging Packs are strictly intended for professional use in connection with services offered or requested on the Platform.

Project Packs: allow Clients to boost their Projects by displaying their contact details, ranking their Project in search results and other advantages depending on the chosen pack

Packs to contact a client via a published Project: allow Professionals to display the contact details (phone number + email) of a Client via a Project published on the Site in order to offer their services within the framework of the specifications of the published Project. The display of contact details is activated by default for each published Project. However, the Client can refuse to authorize the display of their phone number AND/OR email by taking a visibility pack and unchecking the contact detail display boxes on the Project addition or modification page

In case of contact detail display, we are not responsible for the inaccuracy of the displayed information. Please note that we make every effort to ensure that our profiles contain the correct information.

Note: This list is subject to change over time, as we are still working on introducing other paid features.

V-A – INTERNATIONAL TAX AND PRICING COMPLIANCE

5-A.1 Tax Obligations and Disclaimers:

Value Added Tax (VAT) – European Union:

Prices may be subject to VAT at the applicable rate in the User’s EU member state
VAT registration and collection obligations may apply to Users based on turnover thresholds
Users are responsible for compliance with VAT obligations in their jurisdiction

Goods and Services Tax (GST) – Australia, Canada, New Zealand:

Prices may be subject to GST at applicable rates
Users may have GST registration and remittance obligations
Users are responsible for compliance with GST requirements

Sales Tax – United States:

State and local sales tax may apply to paid features
Users are responsible for sales tax compliance in their jurisdiction
Nexus rules may create tax obligations in multiple states

General Tax Disclaimer:

All prices are exclusive of applicable taxes unless otherwise stated
Users are solely responsible for determining and paying all applicable taxes
The Site does not provide tax advice and Users should consult tax professionals
Users must maintain records for tax compliance purposes

5-A.2 Currency and Pricing:

Prices are displayed in the currency selected by the User or default platform currency
Exchange rates may apply and are subject to change
Final pricing includes all applicable fees and charges
Users in certain jurisdictions may have rights to pricing transparency and advance notice of changes

VI – PAYMENT TERMS

The activation of a Paid Option will only be final after payment of its price. The User can pay for a Paid Option in the following way:

Bank transfer payment: The User can make a bank transfer from their bank to the Site’s bank to pay for a Paid Option. The User must send us by email the bank transfer receipt accompanied by the order number to activate the chosen Paid Option. Activation will only take place once the money is received in the Site’s account

PayPal payment: The User can pay via PayPal if they have an account allowing them to do so

Card payment (Stripe): After choosing the Paid Option, the User will be redirected to a secure interface, where they can safely enter their banking details. If the payment is accepted, the Paid Option is activated

SUBSCRIPTION SERVICES: Certain paid features operate on a subscription basis with automatic renewal. By purchasing a subscription, you authorize us to charge your payment method at the beginning of each billing cycle. Subscriptions continue until cancelled by you or terminated by us. You may cancel at any time through your account settings or by contacting us at [email protected], with cancellation taking effect at the end of your current billing period. Failed payments may result in service suspension after retry attempts. You will receive renewal notices at your registered email address.

We are not responsible for the fraudulent use of a payment method by a User for the purchase of a Paid Option on the Site. In this regard, we are not able to communicate any information whatsoever to any institution whatsoever.

Any payment fraud on the Site will be punished by order cancellation and possibly User blocking.

Subject to the exercise of their right of withdrawal, the User cannot request the cancellation of a paid Option for any reason whatsoever, once it has been activated.

VI-A – INTERNATIONAL PAYMENT COMPLIANCE

6-A.1 Additional Payment Methods by Jurisdiction:

Europe: SEPA transfers, local bank transfers, digital wallets as available
United States: ACH transfers, state-approved payment methods
Canada: Interac e-transfers, local payment systems
Australia: BPAY, local bank transfers
Other jurisdictions: Locally approved and regulated payment methods

6-A.2 Payment Security and Compliance:

All payment processing complies with PCI DSS standards
Additional security measures may apply based on local regulations
Anti-money laundering (AML) and Know Your Customer (KYC) requirements may apply
Large transactions may require additional verification per local laws

VII – RIGHT OF WITHDRAWAL IN CASE OF PAYMENT

In accordance with article L221-18 of the French Consumer Code, Users have a 14-day right of withdrawal for online purchases. Each User who has purchased a Paid Option on the Site can exercise their right of withdrawal within 14 clear days from the validation of the purchase, without having to justify any reason, nor be liable for compensation or penalty. However, we will only refund the remainder, given that it is a service and the User has already started to benefit from the advantages of the paid Option (Example: The User took a one-month pack and withdraws after 6 days from the purchase date, in which case we will refund the amount corresponding to 24 days).

Refunds for valid withdrawals are processed within 14 days.

VII-A – INTERNATIONAL CONSUMER PROTECTION RIGHTS

7-A.1 Jurisdiction-Specific Withdrawal Rights:

European Union Users:

14-day withdrawal period under EU Consumer Rights Directive 2011/83/EU
Right to cancel contracts for services before performance begins
Proportional refunds for services partially performed with consent
Enhanced information requirements for distance selling

United Kingdom Users:

14-day withdrawal period under Consumer Contracts Regulations 2013
Cancellation rights for services not yet performed
Consumer Rights Act 2015 protections for digital content

California Users (US):

3-day right to cancel for door-to-door sales (where applicable)
Automatic renewal law protections (SB-340)
Consumer protection rights under California Civil Code

Australian Users:

Consumer guarantees under Australian Consumer Law
Cooling-off periods where applicable under state legislation
Right to refund for major failures

Canadian Users:

Provincial consumer protection rights
Cooling-off periods as required by provincial law
Distance selling protection rights

7-A.2 Enhanced Refund Procedures:

Refunds processed using original payment method
Currency conversion applied at time of refund for international transactions
Additional documentation may be required for certain jurisdictions
Dispute resolution mechanisms available for refund disagreements

VIII – EVALUATION AND RECOMMENDATION SYSTEM

At the end of each project, the Client can evaluate the performance of the Freelancer or Professional.

The evaluations give an indication of the quality of the service provided, the skills used to respond to the Project, and the Client’s final satisfaction.

The number of evaluations allows the Freelancer or Professional to benefit from better referencing on the Site, according to the criteria chosen by the Clients.

VIII-A – INTERNATIONAL REVIEW STANDARDS

8-A.1 Content Standards by Jurisdiction:

Reviews must comply with local defamation and libel laws
Cultural sensitivity requirements apply to review content
Professional confidentiality obligations may limit review content
Trade secret and proprietary information protections apply

8-A.2 Review Authenticity and Compliance:

Reviews must be based on actual service experiences
Fake reviews and review manipulation are prohibited
Compliance with consumer review authenticity laws
Right of response for reviewed parties where required by law

IX – DISPUTES

The platform is not responsible for any collaboration or contractual relationship between Freelancers, Professionals, and Clients. The platform does NOT assist in resolving disputes and does NOT mediate, arbitrate, or intervene in any disputes between users. Users must resolve any disputes directly with each other through their own chosen methods. Users are encouraged to report serious disputes to the appropriate authorities in their respective jurisdictions. For users located in France or the European Union, applicable consumer protection rights under French and EU law may apply.

The site only connects Freelancers, Professionals and Clients. We do not intervene in the terms of realization and payment of a task. Users must ensure themselves of the person they solicit on the Site and take full responsibility for their actions.

IX-A – INTERNATIONAL DISPUTE RESOLUTION RESOURCES

IMPORTANT: Jobbers.io does NOT mediate, arbitrate, or resolve disputes between users. We are purely a connection platform. All dispute resolution must be handled directly between users themselves. The following information is provided solely for user reference regarding available external dispute resolution resources:

9-A.1 External Dispute Resolution Resources by Jurisdiction:

European Union Users:

Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/
National consumer dispute resolution bodies
European Consumer Centre network
Local mediation services per Alternative Dispute Resolution Directive

United Kingdom Users:

Citizens Advice consumer service
Trading Standards service
Small Claims Court procedures
Local mediation services

United States Users:

State Attorney General consumer protection divisions
Better Business Bureau services
Federal Trade Commission for reporting
State-specific consumer resources

Canada Users:

Provincial consumer protection agencies
Better Business Bureau services
Federal consumer protection resources
Local ombudsman services

Australia Users:

Australian Competition and Consumer Commission (ACCC)
State consumer affairs agencies
Industry-specific ombudsman services
Fair Trading offices

9-A.2 User Responsibility for Dispute Resolution:

Users must resolve all disputes directly with each other
Users are responsible for selecting appropriate dispute resolution methods
Users bear all costs and responsibility for dispute resolution procedures
Platform has no obligation to assist in dispute resolution processes

9-A.3 Platform Non-Involvement:

Platform does not participate in dispute resolution processes
Platform does not provide mediation or arbitration services
Platform does not take sides in user disputes
Platform’s role is limited to initial user connection only

X – COMMITMENTS

10.1 – General Compliance

The User undertakes to access and use the Site and Features in accordance with applicable laws and these Terms. In this regard, the User acknowledges that, for the sole purpose of verifying compliance with these Terms and applicable laws, the Site may become aware of any Content published or exchanged.

10.2 – Legal and Regulatory Obligations

The User undertakes to make all declarations and formalities required for their activity, and to satisfy all their legal, social, administrative and tax obligations and all specific obligations incumbent upon them under the law of their country and/or foreign legislation to which they are subject, in the context of their activity and use of the Features.

Upon request, the User undertakes to provide the Site, without delay, with any proof that they comply with the conditions set out in this article. The User is solely responsible for the proper execution of the aforementioned formalities. The Site cannot be held responsible in this regard.

10.3 – Contact Information Restrictions

The User undertakes not to publish on the Site pages accessible to other Users (notably on the Freelancer or Professional profile page, discussion forums, etc.) any “contact information” such as a phone number or email address. Exempt from this prohibition are: fields reserved for contact information and in the case of sending service proposals to a Client.

10.4 – Fair Use and Competition

Users undertake to make fair use of the Site and Features, and expressly refrain from circumventing the Features and the Site. Consequently, all Users undertake not to extract content from the Site for similar or competitive activity, or for recruitment purposes.

10.5 – Client Project Requirements

The Client undertakes to publish a serious and sufficiently detailed need to the Freelancer(s) or Professional(s) with whom they come into contact via the Site with a view to obtaining a quote.

In this regard, the Client undertakes to provide the Freelancer(s) or Professional(s) with all the details necessary for the Project description to be as precise as possible and not to mislead the Freelancer(s) or Professional(s).

On the other hand, the Client undertakes not to contact a Freelancer or Professional for a Need that they do not intend to satisfy, for any reason whatsoever.

10.6 – Anti-Spam Provisions

The Client, Freelancer or Professional agrees not to send advertising messages to Site Users in order to solicit them for use outside the Site.

10.7 – Professional Competency

Freelancers and Professionals undertake to master all the Services they offer to clients.

X-A – INTERNATIONAL COMPLIANCE COMMITMENTS

10-A.1 Cross-Border Service Provision:

Users providing cross-border services must comply with applicable international trade regulations
Immigration and work authorization requirements must be met for physical service provision
Professional service recognition agreements between countries must be respected
Anti-bribery and corruption laws (FCPA, UK Bribery Act, etc.) must be followed

10-A.2 Data Protection and Privacy:

Users must comply with applicable data protection laws in their collection and processing of personal information
Cross-border data transfer restrictions must be respected
User consent requirements for data processing must be met
Data breach notification obligations must be fulfilled

10-A.3 Content Standards and Cultural Sensitivity:

Content must comply with local content standards and cultural norms
Hate speech, discrimination, and offensive content prohibitions apply according to local laws
Intellectual property rights must be respected across all jurisdictions
Translation accuracy and cultural appropriateness standards apply

XI – RESPONSIBILITY

Responsibility of Users, Clients, Freelancers and Professionals

11.1 – User Information Responsibility

The User is solely responsible for any direct or indirect damage they may suffer due to inaccurate, incomplete and/or misleading information provided during registration or in the absence of updating this information, the consequences of which they alone assume.

11.2 – Content Responsibility

The User is solely responsible for any Content they choose to put online on the Site. The User expressly undertakes not to publish abusive, defamatory, devaluing, slanderous, racist, xenophobic Content, contrary to morality or accepted behavioral standards, harmful, prejudicial to public order or the rights of third parties, likely to harm the rights, reputation or image of the Company, and more generally, whose content would violate the law and/or regulations, particularly of a criminal nature.

11.3 – Project Description Responsibility

The Client is solely responsible for the description of the Need for which they request a quote from the Freelancer or Professional. In case of error in the Need description, the Client will assume alone all additional services required and additional costs by formalizing with the Freelancer or Professional an amendment to complete the Project in good conditions.

11.4 – Collaboration Agreement Responsibility

The User is solely responsible for the conclusion and execution of agreements relating to a collaboration that they conclude with another User via the Site, the Site only intervening to put them in contact. The conclusion and execution of these collaborations, which take place directly between a Freelancer, Professional and a Client, take place on the initiative and under the exclusive responsibility of the latter.

11.5 – Professional Legal Obligations

The Freelancer or Professional acknowledges that the tools and technical resources made available by the Site do not exempt them from their responsibility vis-à-vis the legal obligations incumbent upon them in this regard, particularly with regard to the mandatory information that must appear on invoices or regarding applicable taxes.

Site Responsibility

11.6 – Platform Availability

The Site does everything possible to ensure access and proper functioning of the platform and its Features 24 hours a day, 7 days a week. Nevertheless, given the limitations of the Internet, the Site cannot exclude the possibility that access and operation of the platform and Features may be interrupted, particularly in case of force majeure, User equipment malfunction, User Internet network malfunction, or maintenance operations to improve the Site and Features.

Consequently, the Site cannot be held responsible for any interruption of Features, whether voluntary or involuntary, it being specified that it undertakes to make its best efforts to limit any interruption for which it is responsible.

11.7 – Marketplace Facilitator Role

The Site provides Freelancers, Professionals and Clients with tools and technical means allowing them to establish relationships with the aim of concluding a service agreement. The Site’s responsibility is limited to providing these resources, as described herein, and to putting Freelancers, Professionals and Clients in contact with each other.

The Site and the User are independent parties, each acting in their own name and on their own account.

The Site does not conclude any contract in the name and/or on behalf of a Freelancer, Professional or Client, the latter contracting directly with each other via the Site.

Consequently, the Site can in no case be considered as an employee/employer, agent or principal of a User.

The Site does not intervene in agreements relating to a collaboration concluded between Freelancers, Professionals and Clients, the latter being solely responsible for any difficulty, claim and dispute that could arise during the conclusion and/or execution of said collaborations. Consequently, each User releases the Site from any responsibility for the direct or indirect consequences resulting from the introduction, conclusion and/or execution of such an agreement between a Freelancer, Professional and a Client.

In this regard, the Site cannot be held responsible for any payment cancellation or revocation of automatic debit authorization at the sole initiative of the Client, and any consequence that could result from it.

11.8 – Information Accuracy

The Site cannot be held responsible for any false, misleading or outdated information communicated to it by the Freelancer or Professional that it displays and transmits to the Client.

11.9 – Professional Services Disclaimer

The Site allows professionals from various fields, including those in regulated professions (such as doctors, architects, lawyers, etc.), to register and offer their services. It is the sole responsibility of each service provider to ensure compliance with all applicable legal and regulatory requirements, including registration with any relevant professional association or licensing authority.

The Site does not verify the professional qualifications, certifications, or association memberships of Users. The Site acts solely as an intermediary, and Users must conduct their own due diligence before entering into any contractual relationship.

XI-A – INTERNATIONAL LIABILITY FRAMEWORK

11-A.1 Limitation of Liability by Jurisdiction:

European Union Users:

Liability limitations comply with EU consumer protection standards
Unfair contract terms regulations apply to limitation clauses
Product liability directives may apply to digital services
Professional liability insurance requirements for certain services

United States Users:

State-specific liability limitation laws apply
Consumer protection statutes may override certain limitations
Professional liability requirements vary by state and profession
Section 230 protections for user-generated content (where applicable)

Other Jurisdictions:

Local consumer protection laws take precedence over liability limitations
Professional indemnity requirements apply as per local regulations
Tort law and negligence standards apply according to local jurisprudence

11-A.2 Enhanced Professional Service Disclaimers:

Medical and Healthcare Services:

No doctor-patient relationship created through platform
Emergency medical situations require immediate professional care
Telemedicine regulations and limitations apply
Professional medical liability insurance required
HIPAA and equivalent privacy protections required

Legal Services:

No attorney-client relationship created through platform
Unauthorized practice of law restrictions apply
Professional liability insurance required
Client confidentiality and conflict of interest rules apply
Bar admission and licensing requirements must be met

Financial Services:

No fiduciary relationship created through platform
Securities regulations and licensing requirements apply
Investment advice regulations and restrictions apply
Professional liability and errors & omissions insurance required
Anti-money laundering and KYC compliance required

XII – PERSONAL DATA

In accordance with the GDPR (Regulation EU 2016/679) and the Data Protection Act, personal data is intended to allow the Site to make Features accessible to the User and is also used for statistical, marketing, direct commercial prospecting and newsletter sending purposes.

The Site is the recipient of personal data collected via the Site. It undertakes to do everything possible to ensure the security and confidentiality of this data.

The information collected is neither resold nor communicated to third parties.

The User has the right to access, modify, rectify and delete any personal data concerning them.

The User can also oppose this processing for legitimate reasons.

To exercise their rights, the User must simply access their account.

Users can also file a complaint with the CNIL (www.cnil.fr), the French data protection authority.

In addition to GDPR and French law compliance, the Site also aligns with international privacy standards to protect users worldwide.

For California residents (CCPA/CPRA compliance): In accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California users have the right to:

Request access to personal information the Site collects

Request deletion of their data

Know if their data is sold or shared (we do not sell personal data)

Opt out of any future data sales (not applicable in our case)

Requests can be sent to [email protected] with the subject “CCPA Request”.

For Brazilian residents (LGPD compliance): In accordance with Brazil’s General Data Protection Law (Lei Geral de Proteção de Dados – LGPD), Brazilian users have the right to:

Confirm the existence of data processing

Access, rectify, anonymize or delete their personal data

Withdraw their consent to data processing

Users can exercise their rights by contacting us at [email protected].

For UK residents (UK GDPR compliance): We comply with the UK GDPR, which reflects EU GDPR principles. UK users have the same rights regarding access, rectification, erasure and opposition to processing of their personal data. Complaints can be submitted to the ICO (https://ico.org.uk).

International users: Regardless of your country of residence, you can access your rights under data protection and privacy laws by contacting us at [email protected]. We are committed to protecting your privacy according to the highest standards.

XII-A – COMPREHENSIVE INTERNATIONAL DATA PROTECTION

12-A.1 Complete Privacy Policy Integration: For comprehensive information about our data collection, processing, and protection practices, Users should refer to our detailed Privacy Policy available at [Privacy Policy URL]. The Privacy Policy contains jurisdiction-specific information about:

Data collection and processing practices
User rights under applicable privacy laws
International data transfer safeguards
Contact information for privacy requests
Complaint procedures and regulatory contacts

12-A.2 Additional Jurisdiction-Specific Rights:

Canada (PIPEDA):

Right to file complaints with Privacy Commissioner of Canada
Provincial privacy law rights where applicable
Cross-border data transfer protections

Australia (Privacy Act 1988):

Australian Privacy Principles (APP) compliance
Right to complain to Office of Australian Information Commissioner (OAIC)
Notifiable data breach scheme protections

South Africa (POPIA):

Rights under Protection of Personal Information Act
Information Regulator complaint procedures
Cross-border transfer safeguards

Japan (APPI):

Personal Information Protection Act compliance
Personal Information Protection Commission oversight
Cross-border transfer consent requirements

India (DPDP Act):

Digital Personal Data Protection Act rights
Data Principal rights and remedies
Cross-border transfer restrictions

12-A.3 Data Processing Transparency:

Legal bases for processing clearly defined for each jurisdiction
Purpose limitation principles applied globally
Data minimization practices implemented
Retention periods aligned with legal requirements
User consent management systems in place

XIII – DURATION, TERMINATION AND PENALTIES

This contract is concluded for an indefinite period from the date of acceptance of the Terms by the User.

If the User does not comply with these Terms and/or commits a violation of applicable laws and regulations, the Site has the right to suspend or close the User’s account, automatically and by right, and to refuse the User access to all or part of the Features in the future, without prejudice to all damages.

XIII-A – INTERNATIONAL TERMINATION PROCEDURES

13-A.1 Jurisdiction-Specific Termination Rights:

Users may have additional termination rights under local consumer protection laws
Advance notice requirements may apply based on local regulations
Refund obligations may extend beyond standard terms in certain jurisdictions
Data portability rights apply during termination process

13-A.2 Post-Termination Obligations:

Data retention and deletion procedures follow jurisdiction-specific requirements
Professional confidentiality obligations continue after termination
Intellectual property rights survive termination
Outstanding payment obligations remain enforceable

XIV – NULLITY – WAIVER

If one of the clauses of this contract were declared null and void by a change in legislation or regulation or by a court decision, this would not affect the validity and compliance with these Terms in any way.

The fact that the Site does not exercise its rights under these Terms does not constitute a waiver of these rights.

XIV-A – INTERNATIONAL SEVERABILITY

14-A.1 Jurisdiction-Specific Severability: Where any provision of these Terms is found to be unenforceable under the laws of a specific jurisdiction, the following shall apply:

The unenforceable provision shall be severed only for that jurisdiction
Local mandatory laws shall apply to fill any resulting gaps
The remainder of the Terms shall remain in full force and effect
Alternative provisions compliant with local law may be substituted

14-A.2 Savings Clauses: If any provision conflicts with mandatory local consumer protection laws, the more protective provision shall apply to the benefit of the consumer, including but not limited to:

Extended warranty periods
Enhanced refund rights
Broader liability coverage
Additional disclosure requirements

XV – INTELLECTUAL PROPERTY

Subject to content provided by its Users, the site is the sole owner of all intellectual property rights, platforms, its content (including texts, images, drawings, logos, videos, sounds, data, graphics) as well as software, mobile application and databases ensuring their operation, are protected by the French Intellectual Property Code and international treaties. Any unauthorized use is prohibited.

You may not:

Download, represent, reproduce, copy, modify, transmit, exploit or use for any purpose whatsoever, even partially, any element of the Site

Decompile or reverse engineer the Site

Extract or attempt to extract (notably by using data robots or any other similar data collection tool) a substantial part of the Site’s data

XV-A – INTERNATIONAL INTELLECTUAL PROPERTY FRAMEWORK

15-A.1 Global IP Protection: Our intellectual property rights are protected under international treaties including:

Berne Convention for Literary and Artistic Works
Paris Convention for Industrial Property
TRIPS Agreement (Trade-Related Aspects of Intellectual Property Rights)
WIPO Copyright Treaty and WIPO Performances and Phonograms Treaty

15-A.2 Jurisdiction-Specific IP Compliance:

Digital Millennium Copyright Act (DMCA) compliance for US users
EU Copyright Directive compliance for EU users
Safe harbor provisions applied where available
Local fair use and fair dealing exceptions respected

15-A.3 User-Generated Content IP Framework:

Users retain ownership of their original content
Users grant platform necessary licenses for service provision
Respect for third-party intellectual property rights required
DMCA and equivalent takedown procedures implemented

XVI – MODIFICATION OF TERMS

The Site reserves the right to modify all or part of these Terms.

The Site will inform the User of any modification made to these General Terms of Use as soon as they are put online.

If the User does not accept the new Terms, they have 24 hours from the notification date to inform the Site by email.

In case the User has not notified their disagreement within the aforementioned deadline, they will be deemed to have accepted the modifications.

XVI-A – INTERNATIONAL MODIFICATION PROCEDURES

16-A.1 Enhanced Notification Requirements:

European Union Users:

30-day advance notice for material changes
Clear explanation of changes and their implications
Right to terminate service if changes are unacceptable
Continued use constitutes acceptance of changes

United States Users:

Notice requirements comply with applicable state laws
Material changes may require explicit consent
Automatic renewal law compliance where applicable

Other Jurisdictions:

Notice periods comply with local consumer protection requirements
Language and accessibility requirements met
Cultural and communication preferences respected

16-A.2 Change Management:

Version control system maintains historical terms
Material vs. non-material changes clearly distinguished
User impact assessments conducted for significant changes
Legal review ensures compliance across all jurisdictions

XVII – APPLICABLE LAW AND JURISDICTION

These Terms are governed by French law. Any dispute will be submitted to the exclusive jurisdiction of the Courts of Pontoise, France.

XVII-A – INTERNATIONAL JURISDICTION AND APPLICABLE LAW

17-A.1 Jurisdiction-Specific Legal Framework:

Notwithstanding the general provision above, the following jurisdiction-specific provisions shall apply:

European Union Users:

EU consumer protection laws take precedence where more favorable to consumers
Brussels I Regulation (recast) may provide alternative jurisdiction options
Rome I Regulation governs contractual obligations
National courts in User’s EU member state may have jurisdiction for consumer disputes

United Kingdom Users:

UK consumer protection laws apply to consumer transactions
English courts may have jurisdiction for UK consumer disputes
Consumer Rights Act 2015 protections cannot be waived
Alternative dispute resolution available through approved bodies

United States Users:

Mandatory arbitration clauses subject to state law limitations
Small claims court jurisdiction preserved where required by law
State consumer protection laws apply and may override certain provisions
Federal laws (including CCPA) take precedence where applicable

Canada Users:

Provincial consumer protection laws apply
Provincial courts may have jurisdiction for consumer disputes
Federal laws apply to interprovincial and international transactions
Alternative dispute resolution available through approved bodies

Australia Users:

Australian Consumer Law cannot be excluded by contract
Federal Court or state Supreme Courts may have jurisdiction
ACCC enforcement jurisdiction for competition and consumer issues
Industry ombudsman services available for specific sectors

Other Jurisdictions:

Local mandatory consumer protection laws take precedence
Local courts may have jurisdiction for consumer disputes
International arbitration available for commercial disputes
Local alternative dispute resolution procedures available

17-A.2 Choice of Law Hierarchy:

Mandatory local consumer protection laws (cannot be waived)
Jurisdiction-specific regulations and standards
International treaty obligations
French law (as default, where not in conflict with above)

17-A.3 Enforcement and Recognition:

Judgments subject to international recognition treaties
Arbitration awards enforceable under New York Convention
Consumer protection remedies available in User’s jurisdiction
Cross-border enforcement mechanisms available

XVIII – INTERNATIONAL REGULATORY COMPLIANCE

18.1 Cross-Border Service Standards:

Users providing international services must comply with applicable trade regulations
Professional service recognition agreements between countries must be respected
Import/export restrictions on certain services may apply
Currency exchange and international payment regulations must be followed

18.2 Regulatory Reporting and Transparency:

Platform reporting obligations to regulatory authorities as required
User activity reporting where mandated by local law
Tax authority cooperation as required by international agreements
Anti-money laundering (AML) and counter-terrorism financing (CTF) compliance

18.3 Industry-Specific Compliance:

Healthcare services subject to medical device and telemedicine regulations
Financial services subject to securities and banking regulations
Educational services subject to accreditation and quality standards
Professional services subject to licensing and ethical standards

18.4 Accessibility and Inclusion:

Platform accessibility standards comply with WCAG 2.1 AA guidelines
Language accessibility provided where required by law
Disability accommodation procedures implemented
Non-discrimination policies enforce legal requirements

18.5 Territorial Availability and Restrictions:

Services may be unavailable in regions where:

– Active military conflicts pose operational risks
– Political instability affects service reliability
– Security conditions prevent safe business operations
– Infrastructure limitations prevent adequate service delivery
– International sanctions or legal restrictions apply

Service availability is reviewed periodically based on changing conditions and may be expanded when operational requirements are met.

The Site reserves the right to restrict access from any territory for operational, security, or legal compliance reasons.

XIX – CONTACT INFORMATION

For questions regarding these Terms or to exercise any rights hereunder, Users may contact:

Primary Contact: Email: [email protected] Address: 145 Rue du général Leclerc, 95130 Franconville, France

Jurisdiction-Specific Contacts:

European Union: EU representative contact available upon request
United Kingdom: UK representative contact available upon request
Platform Issues: [email protected]
Data Protection: [email protected]
Terms of Service Questions: [email protected]

Note: We do not mediate or resolve disputes between users. For disputes with other users, please resolve directly or use external dispute resolution resources listed in Section IX-A.

Response Times:

General platform inquiries: 48 hours
Technical support: 72 hours
Data protection requests: As required by applicable law
Terms of service questions: 48 hours

Note: We do not handle disputes between users – users must resolve disputes directly with each other.

Effective Date: September 2025 Document Version: International Compliance v1.0

These Terms are available in multiple languages. In case of conflicts between translations, the English version shall prevail unless local law requires otherwise.

This document represents the complete agreement between the parties and supersedes all prior agreements, except where local law provides additional mandatory protections to Users.