Presentation
Accounts Payable Operations Payment Status / Short-Pay Research
Invoice Research & Resolution ERP Systems: Oracle, JDE, SAP, CSRD
Vendor Account Management Microsoft Excel, Outlook, Word, PowerPoint
Invoice Distribution & Routing Process Improvement & User Training
Background
● Managed invoice distribution to the appropriate billing units and supported accurate routing across departments.
● Handled vendor account management and served as a primary customer/vendor inquiry contact for the AP unit.
● Conducted detailed research to locate missing invoice and vendor data within the accounting system and resolve
payment-status issues.
● Created a company-wide listing of locations and corresponding recurring monthly utility bills for more than a
dozen official sites nationwide.
● Assisted with physical inventory efforts at multiple company locations.
● Supported audit preparation during Safariland's IPO process as part of the team assigned to related accounting
review work.
● Handled high-volume inquiry support by email and internal routing, helping ensure invoices reached the correct billing contacts and workflows.
● Built continuity in AP operations during contract transition by maintaining accurate records and supporting day-to-day invoice problem solving.
● Sorted and distributed incoming payment-status requests to the appropriate team members for follow-up.
● Updated customer and vendor files and maintained accurate reporting notes for open invoice issues.
● Communicated with vendors by phone and email to resolve payment and invoice-status questions.
● Trained employees and offshore contractors on systems, workflows, and support processes.

