● Served on the implementation team for the Medius invoice matching platform, supporting rollout and training for staff and executive users.
● Managed invoice distribution to the appropriate billing units and supported accurate routing across departments.
● Handled vendor account management and served as a primary customer/vendor inquiry contact for the AP unit.
● Conducted detailed research to locate missing invoice and vendor data within the accounting system and resolve
payment-status issues.
● Created a company-wide listing of locations and corresponding recurring monthly utility bills for more than a
dozen official sites nationwide.
● Assisted with physical inventory efforts at multiple company locations.
● Supported audit preparation during Safariland's IPO process as part of the team assigned to related accounting
review work.

● Supported Safariland accounts payable operations through invoice research, payment-status follow-up, and vendor issue resolution.
● Handled high-volume inquiry support by email and internal routing, helping ensure invoices reached the correct billing contacts and workflows.
● Built continuity in AP operations during contract transition by maintaining accurate records and supporting day-to-day invoice problem solving.

● Researched vendor invoices, non-pay issues, and short-pay discrepancies using JDE and SAP to support timely resolution.
● Sorted and distributed incoming payment-status requests to the appropriate team members for follow-up.
● Updated customer and vendor files and maintained accurate reporting notes for open invoice issues.

● Reconciled vendor invoices for the healthcare industry and researched short-pays and non-pays using Oracle, Connections, Actuate, Smiles, Phoenix, Tubs, CSRD, and Dashboard.
● Communicated with vendors by phone and email to resolve payment and invoice-status questions.
● Trained employees and offshore contractors on systems, workflows, and support processes.