Souhaiel boubaker

Supply chain engineer with more than 10 years of experience in purchasing, logistics and international operations management.
Expert in customer relationship management, dispute handling and multi-stakeholder coordination, with a strong analytical and problem-solving ability.

💼 Relevant experience for online position
Daily relationship management with more than 400 international suppliers, including negotiation, performance monitoring and conflict resolution
Handling and follow-up of logistics and supplier disputes, implementation of corrective actions with different departments (customers, customs, partners)
Follow-up of orders, deliveries and invoicing with quality control and respect for deadlines
Coordination between several teams (logistics, production, finance, customers) in an international environment
Import/export management and communication with customers and administrations (customs, chamber of commerce)
📊 Key skills (to be highlighted for remote job)
Customer Relationship Management (B2B)
Dispute and Claims Management
Professional communication (French / English)
Negotiation and Conflict Resolution
Order tracking and after-sales service
KPI analysis and continuous improvement
Remote work and international coordination
🌍 Advantages for teleworking
Experience with international partners (Europe, China)
Mastery of ERP tools (SAP, Sage, advanced Excel)
Autonomy + organization + remote communication
Languages: English (B2), French (C1)