Privacy Policy (United States)

Last Updated: July 23, 2025
Last Reviewed: July 23, 2025
Applies to: US Users of Jobbers.io
Entity: Varlorys (French Sole Proprietorship)
Governing Law: US Federal and State Privacy Laws
Platforms: Website (jobbers.io) and Mobile Apps (iOS/Android)

1. Introduction

This Privacy Policy explains how Jobbers.io (operated by Varlorys, a French sole proprietorship) collects, uses, discloses, and manages your personal information when you use our website at https://www.jobbers.io and our mobile applications for iOS and Android (collectively, the “Platform”).

Jobbers.io is an international freelance marketplace operated from France, serving users worldwide including the United States. We facilitate connections between freelancers/professionals and clients by providing a platform for them to find each other, communicate, and arrange their own work agreements and payments.

As a US resident, you may have specific rights under federal and state privacy laws, which are outlined in this policy. As a French-based company serving US users, we comply with applicable US privacy laws including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), and the Children’s Online Privacy Protection Act (COPPA).

US Privacy Law Compliance Commitment

We are committed to protecting your privacy in accordance with applicable US federal and state privacy laws. Our data processing practices follow privacy principles of:

• Transparency: We provide clear information about our data practices
• Purpose Limitation: We collect data for specified and legitimate business purposes
• Data Minimization: We collect only information necessary for our stated purposes
• Security: We implement reasonable security measures to protect your information
• Individual Rights: We respect your privacy rights under applicable laws
• Accountability: We maintain records and processes to demonstrate compliance

Key Information for US Users:

• French Data Controller: We are based in France and process data internationally
• International Platform: Your data will be processed to connect freelancers and clients globally
• Cross-Border Transfers: Data may be transferred internationally as described in section 7
• Your Rights: You have rights under federal and state privacy laws as outlined in section 12
• Marketplace Role: We facilitate connections but users arrange their own payments and contracts

2. Data Controller Information

Data Controller: Varlorys
Business Type: French Sole Proprietorship (Entreprise Individuelle)
Registration Number: 894 375 625 R.C.S. Pontoise
Business Address: 145 Rue du général Leclerc, 95130 Franconville, France
Service: International Freelance Marketplace
Contact Person: Driss LJAM BENNIS
Privacy Contact: [email protected]

3. Personal Information We Collect

We collect personal information necessary to operate our freelance marketplace and provide our services. We limit our collection to information that is reasonably necessary for our business purposes.

3.1 Account and Profile Information

• Registration Details: Name, email address, password, username
• Age Verification: Confirmation that user is at least 18 years old
• Verification Data: Email verification, phone number verification
• Profile Information: Professional skills, work experience, education, service descriptions
• Contact Information: Phone number, preferred communication methods
• Profile Media: Profile pictures, portfolio images, work samples, certifications
• Professional Documentation: Certificates, qualifications, professional credentials
• Contact Visibility Preferences: Settings for displaying contact details through premium packs
• Content Moderation Data: Information reviewed and modified by our administrators for compliance

3.2 Premium Services and Billing Information

• Premium Package Purchases: Connection Packs, Professional Packs, Service Packs, Contact Packs, Project Packs
• Payment Details: Payment card details for platform services (processed by payment providers)
• Billing Information: Billing addresses, payment preferences for platform services
• Package Usage: Visibility boost usage, contact detail displays, search ranking improvements

3.3 Platform Activity Data

• Job and Project Data: Job postings, project descriptions, service offerings, proposals
• Proposal Management: Proposal statuses (accepted, pending, rejected), proposal content
• Communication Records: Chat messages, file sharing through our messaging system
• Ratings and Reviews: Reviews and ratings between freelancers and clients
• Portfolio Content: Work samples, portfolios, certifications, professional qualifications
• Search and Browse History: Jobs viewed, searches performed, saved profiles
• Contact Interactions: When contact details are displayed or accessed through premium packs
• AI Translation Data: Content submitted for automatic translation services

3.4 Technical Information

• Device Information: Device type, operating system, browser type, unique device identifiers
• Usage Data: Pages visited, time spent, click patterns, feature usage
• Network Information: IP address, internet service provider, connection type
• Cookies and Tracking: As described in our Cookie Policy

3.5 Mobile App Permissions and Data

Our mobile apps may request the following permissions to provide enhanced functionality:

• Camera: To take profile photos and capture documents for verification
• Photo Library: To upload images for profiles and portfolios
• Contacts: To help you connect with existing contacts on the platform (with your consent)
• Location Services: To show location-based job opportunities and verify your location
• Push Notifications: To send important updates about jobs, messages, and platform activities
• Microphone: For voice messages and video calls (if available)
• Storage Access: To store app data and enable offline functionality
• Network Access: To connect to our services and sync data

Note: You can manage these permissions through your device settings at any time.

4. How We Collect Personal Information

We are transparent about how we collect your personal information:

4.1 Direct Collection

• Account Registration: When you create an account (must be 18+ years old)
• Profile Creation: When you set up your freelancer or client profile
• Verification Processes: Email and phone number verification
• Form Submissions: Contact forms, job applications, project postings
• Communications: When you contact us or communicate with other users
• Administrative Review: During our validation process for profiles, services, and projects
• Surveys and Feedback: Voluntary participation in platform surveys
• Rating and Review System: When you provide or receive evaluations

4.2 Automated Collection

• Website and App Usage: Through cookies, analytics, and tracking technologies
• Device Information: Automatically collected when you access our platform
• Location Data: Through IP address or GPS (with permission on mobile)
• Performance Monitoring: App crashes, error reports, usage statistics

4.3 Third-Party Sources

• Social Media: When you connect social media accounts (with your consent)
• Payment Providers: Transaction and verification data from PayPal, Stripe
• Verification Services: From email and SMS verification providers
• Public Sources: Publicly available professional information

5. Business Purposes and Legal Bases for Processing

We process your personal information for the following business purposes:

5.1 Core Platform Services

• Account Management: Managing user accounts and providing platform access
• Facilitating User Connections: Connecting freelancers with clients and enabling project collaboration
• Premium Package Services: Providing enhanced visibility and contact features
• Platform Communication Tools: Enabling messaging, file sharing, and communication between users
• AI Translation Services: Providing automatic translation for multilingual accessibility

5.2 Platform Safety and Security

• Account Verification: Verifying user identities to prevent fraud and ensure platform safety
• Content Moderation: Reviewing and moderating user-generated content for compliance
• Age Verification: Ensuring users meet minimum age requirements
• Administrative Review: Validating profiles, services, and projects before publication
• Platform Security: Monitoring for security threats and protecting against fraud

5.3 Legal and Compliance

• Legal Compliance: Meeting legal obligations under applicable laws
• Platform Dispute Prevention: Maintaining records for potential disputes and investigations

5.4 Platform Improvement (With Consent Where Required)

• Analytics and Insights: Understanding platform usage to improve services
• Product Development: Developing new features and improving existing functionality
• Personalization: Customizing user experience based on preferences and activity

5.5 Marketing and Communications

• Platform Notifications: Sending essential platform-related communications
• Marketing Communications: Sending promotional content (with consent)
• Customer Support: Providing assistance and support to users

6. Sharing and Disclosure of Personal Information

We may share your personal information in the following circumstances:

6.1 With Other Platform Users

• Public Profile Information: Name, profile picture, skills, services, reviews, portfolio
• Contact Details: Phone number and email (through premium Contact Packs, when authorized)
• Communication: Direct messaging through our chat system for project discussions
• Project Information: Project details, proposals, and related communications
• Reviews and Ratings: Feedback provided by clients and freelancers
• Portfolio Content: Work samples, certifications, and professional credentials

6.2 With Service Providers

• Payment Processors: PayPal, Stripe (for platform premium package purchases only)
• Cloud Hosting: AWS, Google Cloud (for data storage and processing)
• Analytics Services: Google Analytics (for platform analytics, with appropriate data processing agreements)
• Communication Tools: Email and messaging service providers
• AI Translation Services: Third-party providers for automatic content translation
• Verification Services: Email and SMS verification providers
• Customer Support: Help desk and support platforms

6.3 Legal and Compliance Sharing

• Law Enforcement: When required by law, court order, or legal process
• Regulatory Authorities: For compliance with applicable laws and regulations
• Legal Proceedings: In connection with legal disputes or investigations
• Safety Protection: To protect the safety of users or the public

6.4 Business Transfers

If our business is sold, merged, or acquired, your personal information may be transferred to the new owners as part of the business assets, subject to the same privacy protections.

6.5 Consent-Based Sharing

We may share information with your explicit consent for specific purposes.

7. International Data Transfers

As an international platform, we transfer personal information globally, including:

7.1 Transfer Destinations

• Germany: Our primary operations and main servers
• European Union: Additional hosting and service providers
• United States: Cloud services, payment processors, and other service providers
• Other Countries: Where freelancers, clients, and service providers are located

7.2 Transfer Safeguards

We implement appropriate safeguards for international transfers:

• Contractual Protections: Standard contractual clauses and data processing agreements
• Certification Programs: Industry-recognized privacy and security certifications
• Technical Safeguards: Encryption and other security measures
• Legal Compliance: Compliance with applicable cross-border transfer requirements

7.3 Platform-Specific Transfers

As a global freelance marketplace, international data transfer is essential for:

• Connecting you with freelancers and clients worldwide
• Processing premium package purchases
• Providing AI translation services for multilingual communication
• Providing customer support across time zones
• Ensuring platform security and preventing abuse
• Facilitating direct communication and project arrangements between users

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected:

9. Data Security and Protection

We implement reasonable security measures to protect your personal information:

9.1 Technical Safeguards

• Encryption: Data encrypted in transit and at rest using industry standards
• Access Controls: Multi-factor authentication and role-based access
• Network Security: Firewalls, intrusion detection, and monitoring
• Regular Updates: Security patches and system updates
• Data Anonymization: Anonymization techniques where applicable

9.2 Organizational Safeguards

• Staff Training: Regular privacy and security training for employees
• Background Checks: Screening of personnel with access to personal information
• Incident Response: Procedures for handling security incidents
• Vendor Management: Contracts and oversight of third-party processors
• Privacy by Design: Privacy considerations in system design

9.3 Data Breach Response

In the event of a data breach:

• We will assess the incident and take immediate containment measures
• We will notify affected individuals and relevant authorities as required by law
• We will provide information about the breach and recommended protective actions
• We will investigate the incident and implement additional safeguards as needed

10. Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy. Key points include:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: To understand platform usage (with consent where required)
• Marketing Cookies: For advertising and personalization (with consent)
• Third-Party Cookies: From our service providers and partners

You can manage your cookie preferences through our consent management platform and your browser settings.

11. Marketing and Communications

11.1 Platform Communications

We will send you essential platform communications for:

• Account security notifications
• Transaction confirmations
• Important platform updates
• Legal and policy changes

11.2 Marketing Communications

With your consent, we may send:

• Newsletter and platform updates
• Job recommendations and opportunities
• Feature announcements
• Educational content and tips

You can opt out at any time using the unsubscribe link or contacting us.

12. Your Privacy Rights

Your privacy rights depend on your location and applicable laws:

12.1 Rights Under State Privacy Laws

If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you may have the following rights:

• Right to Know: Access specific pieces and categories of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of personal information
• Right to Limit: Limit the use of sensitive personal information
• Right to Data Portability: Receive your personal information in a portable format
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your rights

12.2 Children’s Privacy Rights (COPPA)

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

12.3 How to Exercise Your Rights

To exercise your privacy rights:

• Email: [email protected]
• Subject Line: “Privacy Rights Request – [Type of Request]”
• Include: Your account email, specific request details, and verification information
• Response Time: We will respond within 45 days (extendable by 45 days for complex requests)
• Verification: We may require additional information to verify your identity

12.4 Complaint Process

If you have a privacy complaint:

1. Contact Us First: Send your complaint to [email protected]
2. We Will Investigate: We’ll investigate and respond within 45 days
3. State Attorney General: You may file a complaint with your state’s Attorney General
4. Federal Trade Commission: You may file a complaint with the FTC

12.5 Quick Privacy Request Form

For common requests, you can use our simplified process:

Name: [Your Full Name]

Email: [Your Account Email]

State of Residence: [Your State]

Request Type:

• Access my personal information
• Delete my personal information
• Correct inaccurate information
• Opt out of sales/sharing
• Limit use of sensitive information
• Portable copy of my data

Send your completed request to: [email protected]

13. Age Restrictions and Children’s Privacy

Our platform is intended for individuals who are 18 years of age or older. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13.

Age Verification: During registration, users must confirm they are at least 18 years old. This is required for:

• Legal capacity to enter into work agreements
• Compliance with our terms of service
• Protection of minors from inappropriate content
• Meeting legal requirements for freelance marketplace participation

If we become aware that we have collected personal information from someone under 13, we will take immediate steps to delete such information and terminate the account.

If you believe we have collected information from someone under 13, please contact us immediately at [email protected].

14. Automated Decision-Making and Profiling

We use automated systems for certain platform functions:

14.1 Automated Processes We Use

• Content Moderation: Automated systems help review user-generated content for compliance
• Fraud Prevention: Automated systems detect potentially fraudulent activities
• AI Translation: Automated translation of user content for multilingual accessibility
• Search and Matching: Automated algorithms help match freelancers with relevant job opportunities

14.2 Your Rights

You can request human review of automated decisions that significantly affect you, contest automated decisions and provide additional information, and request information about the logic and significance of automated processing.

15. Content Moderation and Administrative Review

To maintain platform quality and safety, we conduct administrative review and content moderation:

15.1 Administrative Validation Process

• Profile Review: All freelancer and professional profiles require admin approval before going online
• Service Validation: New or modified service listings are reviewed before publication
• Project Approval: Client project postings are validated before becoming visible
• Content Modification: We may edit content to ensure compliance and remove inappropriate material

15.2 What We Review

• Professional qualifications and service descriptions
• Compliance with platform guidelines and applicable laws
• Removal of personal contact details from inappropriate fields
• Category accuracy and content relevance
• Age verification (18+ requirement)

15.3 Content Standards

We review content to ensure it is not:

• Abusive, defamatory, or discriminatory
• Misleading about qualifications or services
• Containing inappropriate personal information disclosure
• Violating intellectual property rights
• Against applicable laws and regulations

16. Our Role as a Marketplace Facilitator

Important: Jobbers.io acts as a marketplace facilitator that connects freelancers and clients. We provide the platform and tools for users to find each other and communicate, but we do not:

• Process payments between users: Users arrange their own payment methods and terms
• Mediate disputes: Users handle project disputes directly with each other
• Guarantee work quality: We provide a rating system but users are responsible for vetting each other
• Act as an employer: We facilitate connections but are not party to work agreements

We do provide:

• Platform hosting and maintenance
• Communication tools (chat, file sharing)
• Premium visibility and contact packages
• AI translation services
• User verification (email and phone)
• Rating and review systems

17. Third-Party Services and Links

Our platform may contain links to third-party websites, services, or integrations. This privacy policy does not apply to third-party services. We recommend reading the privacy policies of any third-party services you use.

17.1 Social Media Integration

If you connect social media accounts, we may access certain information from those platforms according to your privacy settings on those platforms.

17.2 Payment Processors

Payment processing is handled by third-party providers (PayPal, Stripe) who have their own privacy policies and are responsible for protecting your payment information.

18. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our platform
• Updating the “Last Updated” date
• Sending email notifications for significant changes
• Obtaining fresh consent where required by applicable law
• Providing reasonable notice before changes take effect

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

19. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Data Controller Details:

Varlorys (French Sole Proprietorship)
Registration: 894 375 625 R.C.S. Pontoise
Business: International Freelance Platform (Jobbers.io)
Address: 145 Rue du général Leclerc, 95130 Franconville, France
US Service Area: United States

Contact Information:

Website: https://www.jobbers.io
General Email: [email protected]
Privacy Email: [email protected]
Phone: +33 6 88 95 37 10 (French timezone: CET/CEST)

Privacy Contact:

Name: Driss LJAM BENNIS
Title: Privacy Contact / Data Protection Officer
Address: 145 Rue du général Leclerc, 95130 Franconville, France
Email: [email protected]

Regulatory Authorities:

You have the right to file complaints with relevant regulatory authorities:

Federal Trade Commission (FTC)
Website: consumer.ftc.gov
Phone: 1-877-FTC-HELP (1-877-382-4357)

State Attorneys General
Contact your state’s Attorney General office for state-specific privacy law complaints

Response Times:

General Inquiries: 24-48 hours
Privacy Rights Requests: 45 days (extendable to 90 days for complex requests)
Urgent Privacy Matters: 72 hours
Data Breach Notifications: As required by applicable state and federal laws