I provide SOC Tier-1 and Tier-2 support for security alerts, ensuring fast and accurate incident handling. With 3.5 years of hands-on experience in global SOC environments, I have managed high volumes of alerts (180–240 per month) while maintaining >90% SLA compliance. My expertise includes SIEM platforms (QRadar, Splunk), EDR solutions (CrowdStrike Falcon, Microsoft Defender O365), and cloud security monitoring in Microsoft Azure. I specialize in triage, log analysis, malware detection, and escalation of critical threats to higher tiers. My goal is to help organizations minimize response time, strengthen threat detection, and maintain a robust security posture.