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Aeron Dejesus - cover
Aeron Dejesus

Aeron Dejesus

Insurance Virtual Assistant
📍 Manila, Philippines · (0) · Member since
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No
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Presentation

With over five years of hands-on experience supporting U.S. agencies in both Personal and Commercial Lines, I’ve built a strong foundation in delivering accurate, efficient, and client-focused insurance services.

In my most recent role at E360 Insurance Services, I manage a high volume of accounts using QQ Catalyst, expertly handling quoting, renewals, endorsements, and day-to-day client servicing. I specialize in General Liability, Business Owners Policies (BOP), Commercial Auto, and Personal Lines coverage. Whether I’m navigating complex renewals or resolving client needs quickly, I prioritize accuracy, compliance, and proactive communication that drives strong retention and satisfaction.

I’m a detail-oriented problem solver who thrives in fast-paced environments and genuinely enjoys helping clients protect what matters most. I’m confident my experience and dedication would make me a valuable addition to your team.
I’ve attached my resume and included additional materials below for your review. I’d welcome the opportunity to discuss how I can contribute to your organization.
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Background

Insurance - Customer Service Representative
E360 Insurance Services · 08/02/2024 – 06/02/2026
PL & CL Customer Service Representative

- Remarket newbusiness and renewals
- Billing
- Endorsements
- COI
- Inbound call support
- Submissions
- Claim & Audit support
- Admin tasks
Sales Associate
Avas Flowers · 04/02/2024 – 06/02/2024
Outbound sales selling flowers
Insurance - Customer Service
JonSync Solutions · 02/05/2021 – 09/05/2023
PIA Select Insurance Services - Customer Service Representative for PL

- Memos
- Quoting
- Policy servicing
- Endorsements
- EOI
Customer Service Representative
Concentrix · 05/02/2019 – 05/01/2021
T-Mobile Customer service

- General Inquiries
- Billing
- Upselling
- Technical Troubleshooting
🇬🇧English
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Working hours

Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday ▪ Today
From08h00To18h00
Saturday
Closed
Sunday
Closed
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Reviews

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