Presentation
I support you in the complete management of your customer relationship to allow you to focus on the essential: the development of your business.
I take care of all communication channels in order to offer your customers a smooth, professional and personalized experience.
My services include:
๐ Management of incoming and outgoing calls (reception, follow-up, follow-up)
๐ฌ Replies to emails, chats, and social media messages
๐๏ธ Entering and updating customer data
๐ค Customer support (assistance, order tracking, complaint management)
๐ Writing messages and responses adapted to your brand's image
Rigorous, organized and responsive, I ensure quality customer service, with clear and benevolent communication, while respecting your internal procedures.

