Anna Fly

I am a results-driven professional with a diverse background spanning e-commerce, healthcare support, administrative operations, and customer engagement. Currently self-employed in online and retail sales through platforms such as eBay Inc. and Mercari Inc., demonstrating strong expertise in digital marketing, SEO strategy, inventory management, customer relationship management, and data analysis using tools like Terapeak. Proven ability to optimize sales performance, enhance buyer experiences, and streamline workflows through continuous improvement practices and AI-powered solutions. Brings hands-on experience in healthcare environments, supporting patient care, administrative functions, and therapeutic services while maintaining strong communication with both patients and medical staff. Additional experience in administrative support roles highlights strengths in scheduling, record keeping, and customer service, complemented by earlier roles focused on client engagement and brand representation. Recognized for excellent communication, attention to detail, and adaptability, with a consistent focus on delivering high-quality service and building positive client relationships. Holds professional certifications in IT support and cybersecurity from Coursera, reflecting a growing technical skill set and commitment to continuous learning.