I am a dedicated professional with a strong academic background in the life sciences and a proven track record in high-stakes customer service. Currently pursuing a Master of Science in Molecular Biology following my degree in Genetics and Bioengineering, I offer a rare blend of analytical expertise and advanced communication skills.
With 3 years of experience in Customer Service, I excel at bridging the gap between complex technical information and user-friendly solutions. Whether you need a technical writer for a biotechnology project, a precise data analyst for laboratory research, or a high-level support specialist for a health-tech startup, I bring accuracy and professionalism to every task.