Benjamin Dong

Senior AI and backend engineer with 8+ years of experience designing and deploying production-grade AI systems, including Retrieval-Augmented Generation pipelines, multi-agent orchestration frameworks, and high-throughput backend services. Specialized in building end-to-end AI platforms that combine vector search, LLM inference, evaluation pipelines, and scalable cloud infrastructure. Delivered measurable business impact by automating over 60% of enterprise workflows, improving retrieval precision above 90–95%, reducing hallucinations in safety-critical systems by 45%, and supporting production services handling thousands of daily sessions with sub-300ms latency. Strong ownership across AI architecture, backend engineering, DevOps automation, and compliance-aligned deployments in enterprise, media, and healthcare environments.