Bernadette AGBA NAPO

Versatile professional with 10+ years of experience in commercial management, customer relations and team management, recently oriented towards Human Resources via key missions (recruitment, training, contract monitoring).
Strengths:
Emerging HR expertise: Recruitment, team leadership, performance evaluation
Sales leader: Loyalty strategies, negotiation, management of customer portfolios (agri-food, real estate, banking).
Transversal skills: Rigorous organization, budget analysis, intercultural communication (work with France, Togo, Ivory Coast).
Education: Bachelor's degree in Marketing Communication + BTS Commercial Action.
Soft skills: Adaptability, mediation, sense of results. Languages: French (fluent), English (conversational).
In summary: An operational and relational profile, in transition to HR, combining field expertise and strategic sense.