Boris Manzov

About Me I am a Technical Operations and AI specialist based in Bulgaria, currently serving as a Lead Procurement Specialist at DraftKings Inc. My expertise lies at the intersection of operational excellence and cutting-edge technology, specifically in Generative AI (RAG), Python automation, and Data Analytics.

With a career built in high-pressure, SLA-driven environments like DraftKings, TTEC, and DHL, I specialize in transforming complex data into actionable insights and automated workflows.

What I Bring to Your Project:

Generative AI & RAG: I build and optimize Retrieval-Augmented Generation (RAG) applications using Vector Databases to help businesses leverage their internal data intelligently (Certified by IBM).

Data Visualization & Analytics: Advanced dashboard creation in Tableau and Power BI, providing deep-dive exploratory data analysis to drive business decisions.

Python Automation: Developing custom scripts to interact with Operating Systems and automate repetitive manual tasks, reducing error rates and increasing speed.

Operational Strategy: Leveraging certifications from UC Irvine in Supply Chain Optimization to streamline logistics and inventory management.

Technical Stack:

Languages: Python, SQL (Intermediate), JavaScript (Intermediate).

Tools: Tableau, Jira, ServiceNow, Confluence, Vector Databases (Milvus/Pinecone).

Expertise: ISO 27001, GDPR, Incident Management, and Technical Documentation.

I am driven by a curiosity for AI platform support and intelligent service environments. Let’s collaborate to automate your operations and unlock the power of your data.