Cherry Mae Laguna

I help businesses stay organized, accurate, and running smoothly — from managing 1,000+ data records to supervising multi-site operations to resolving customer concerns under pressure.
Over the past 6+ years, I've worked across government administration, corporate retail, and public data systems, building a reputation for precision and reliability:
✅ Consolidated and encoded 1,000+ supply and price records, improving data accuracy across systems
✅ Supervised registration operations across two cities, hitting 93% of annual targets
✅ Managed inventory for 1,000+ items across 40 retail branches
✅ Resolved client concerns across in-person and digital channels

I'm proficient in Google Workspace, Microsoft Office, and AI tools like ChatGPT and Claude for workflow automation — and I'm comfortable working across US, UK, and AU time zones.

Whether you need a Virtual Assistant to manage your calendar and inbox, a Data Entry Specialist to clean and organize your records, or a Customer Service Rep who genuinely cares about client experience, I bring the same thing to the table: organized, high-quality support you can count on.

📩 Open to full-time, part-time, or freelance/project-based work — available immediately.