Edna Dava

With over 7 years of experience in customer service, sales, logistics, and administrative support within multinational organizations, I have developed strong skills in customer communication, problem-solving, CRM management, documentation, and issue resolution. My experience at DHL and in logistics and commercial roles has strengthened my ability to manage customer requests efficiently while maintaining a professional and positive experience.

I am fluent in English and Portuguese, highly organized, solution-oriented, and comfortable working independently in a remote environment.