Reliable and organized Virtual Assistant with experience in customer service, email communication, and data management. Proficient in Front, Dialpad, Monday.com, and Microsoft Excel to support daily operations, manage records, and streamline workflows. Skilled in handling inbound and outbound calls, responding to customer inquiries professionally, performing accurate data entry, and maintaining updated CRM records while ensuring confidentiality and data security. Committed to delivering high-quality service, productivity, and customer satisfaction through effective collaboration and problem-solving.