I am a Business Development and Operations Specialist with 15+ years of experience supporting logistics, freight coordination, healthcare customer service, and client operations. I help businesses improve workflows, strengthen client relationships, coordinate operations, and support business growth.

My background includes freight dispatch coordination, carrier communication, shipment tracking, customer support, insurance verification, documentation management, and process optimization for U.S.-based clients.

I am experienced in logistics systems, operational coordination, customer communication, and workflow management. I also leverage AI tools and automation to improve efficiency, streamline repetitive tasks, and support business growth.

I focus on delivering organized operations, strong communication, and reliable execution to help businesses save time and improve results.