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Gustavo Mena

Gustavo Mena

Customer Service & Tech Support | Product Support
📍 Alajuela, Costa Rica · (0) · Member since May 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No
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Presentation

I am a Technical Product Support Specialist with 10 years of experience in providing advanced support for API and cloud-based solutions.

I excel in troubleshooting and resolving complex technical issues, ensuring client satisfaction and seamless product performance.

My current role involves delivering tier 3 support for medical software company, where I leverage my deep understanding of system integrations and user interfaces.

I thrive in fast-paced environments, using my analytical skills to pinpoint and address client needs effectively.

If you require a dedicated expert who can enhance your technical support framework and improve customer experiences, I am here to help. Let's discuss how I can contribute to your team's success.
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Background

🇬🇧English 🇪🇸Spanish
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Working hours

Monday
From17h00To21h00
Tuesday
From17h00To21h00
Wednesday
From17h00To21h00
Thursday
From17h00To21h00
Friday
From17h00To21h00
Saturday
Closed
Sunday â–ª Today
Closed

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