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Presentation
I am an experienced IT professional with a strong background in infrastructure, systems administration, cloud technologies, networking, and technical support. I have over 10 years of experience delivering enterprise IT solutions, managing mission-critical systems, and supporting customers in complex technical environments.
My expertise includes Linux and Windows server administration, virtualization, Docker containerization, cloud platforms, networking, cybersecurity, and enterprise application support. I have extensive experience troubleshooting complex technical issues, optimizing system performance, and maintaining highly available environments.
I enjoy designing and deploying reliable, scalable, and secure IT solutions. I am passionate about automation, self-hosted infrastructure, AI technologies, and building practical solutions that solve real business problems.
My technical skills include:
Linux & Windows Server Administration
Docker & Container Technologies
Cloud Infrastructure & Virtualization
Computer Networks & Network Security
System Monitoring & Performance Optimization
Web Hosting & Server Management
Database Administration
Backup & Disaster Recovery
Cybersecurity Best Practices
Technical Troubleshooting & IT Support
I am committed to delivering high-quality work, maintaining excellent communication with clients, and providing reliable technical solutions that meet business requirements. Whether it's infrastructure deployment, server management, cloud migration, automation, or ongoing IT support, I strive to deliver efficient, secure, and dependable results.
My expertise includes Linux and Windows server administration, virtualization, Docker containerization, cloud platforms, networking, cybersecurity, and enterprise application support. I have extensive experience troubleshooting complex technical issues, optimizing system performance, and maintaining highly available environments.
I enjoy designing and deploying reliable, scalable, and secure IT solutions. I am passionate about automation, self-hosted infrastructure, AI technologies, and building practical solutions that solve real business problems.
My technical skills include:
Linux & Windows Server Administration
Docker & Container Technologies
Cloud Infrastructure & Virtualization
Computer Networks & Network Security
System Monitoring & Performance Optimization
Web Hosting & Server Management
Database Administration
Backup & Disaster Recovery
Cybersecurity Best Practices
Technical Troubleshooting & IT Support
I am committed to delivering high-quality work, maintaining excellent communication with clients, and providing reliable technical solutions that meet business requirements. Whether it's infrastructure deployment, server management, cloud migration, automation, or ongoing IT support, I strive to deliver efficient, secure, and dependable results.
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Background
Manager – Delivery Unified Support
• Lead multi-regional IT operations teams across Sri Lanka, India, and the UK, ensuring high availability, scalability, and operational excellence.
• Manage enterprise infrastructure, cloud platforms, and communication systems supporting 24x7 business operations.
• Develop and execute technology roadmaps, cloud upgrade strategies, and service improvement initiatives aligned with business objectives.
• Implement Azure DevOps and GitLab CI/CD pipelines, reducing deployment time and improving delivery efficiency.
• Drive cloud modernization initiatives, including Oracle to PostgreSQL and WebLogic to Apache Tomcat migrations, reducing operational costs.
• Strengthen IT governance, cybersecurity, and ITIL-based service management practices while mentoring engineering teams and collaborating with executive stakeholders.
• Manage enterprise infrastructure, cloud platforms, and communication systems supporting 24x7 business operations.
• Develop and execute technology roadmaps, cloud upgrade strategies, and service improvement initiatives aligned with business objectives.
• Implement Azure DevOps and GitLab CI/CD pipelines, reducing deployment time and improving delivery efficiency.
• Drive cloud modernization initiatives, including Oracle to PostgreSQL and WebLogic to Apache Tomcat migrations, reducing operational costs.
• Strengthen IT governance, cybersecurity, and ITIL-based service management practices while mentoring engineering teams and collaborating with executive stakeholders.
Shift Manager – Lead SRE Cloud Operations
• Managed global cloud operations supporting more than 400 enterprise customers.
• Led Site Reliability Engineering (SRE) teams to maintain high service availability and operational excellence.
• Monitored enterprise cloud infrastructure, coordinated incident response, and implemented proactive preventive measures.
• Improved operational efficiency through automation, monitoring, and continuous service improvement initiatives.
• Ensured secure, reliable, and compliant cloud operations across multiple customer environments.
• Led Site Reliability Engineering (SRE) teams to maintain high service availability and operational excellence.
• Monitored enterprise cloud infrastructure, coordinated incident response, and implemented proactive preventive measures.
• Improved operational efficiency through automation, monitoring, and continuous service improvement initiatives.
• Ensured secure, reliable, and compliant cloud operations across multiple customer environments.
Senior Systems Engineer / Systems Engineer
• Managed Azure, Google Cloud Platform (GCP), and Azure Kubernetes Service (AKS) environments.
• Administered Oracle, MySQL, and Microsoft SQL Server databases.
• Automated operational tasks using Bash and PowerShell scripting.
• Produced technical documentation, SOPs, and infrastructure diagrams using Visio and Draw.io.
• Supported enterprise infrastructure following ITIL service management best practices.
• Administered Oracle, MySQL, and Microsoft SQL Server databases.
• Automated operational tasks using Bash and PowerShell scripting.
• Produced technical documentation, SOPs, and infrastructure diagrams using Visio and Draw.io.
• Supported enterprise infrastructure following ITIL service management best practices.
Network Support Engineer
• Supported Australian and UK ISP network operations.
• Configured and maintained Cisco routers, firewalls, DNS, DHCP, VPN, and network infrastructure.
• Worked with Telstra, Optus, and NBN Co to resolve technical escalations.
• Monitored network performance and ensured high availability through proactive troubleshooting and optimization.
• Configured and maintained Cisco routers, firewalls, DNS, DHCP, VPN, and network infrastructure.
• Worked with Telstra, Optus, and NBN Co to resolve technical escalations.
• Monitored network performance and ensured high availability through proactive troubleshooting and optimization.
MSc in Network and Information Security
Completed a Master of Science in Network and Information Security with specialization in cybersecurity, information assurance, risk management, cryptography, secure network architecture, and enterprise security management.
Bachelor of Engineering (Hons) in Computer Networks
Completed a Bachelor of Engineering (Hons) specializing in Computer Networks. Studied networking, server administration, operating systems, network security, database systems, cloud computing fundamentals, and enterprise infrastructure technologies.
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Project Management Professional (PMP®)
Globally recognized Project Management Professional (PMP®) certification awarded by the Project Management Institute (PMI). Demonstrates expertise in leading projects, managing teams, stakeholder engagement, risk management, Agile, Hybrid and Predictive project management methodologies.
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IFS ERP Technician
Certification validating technical knowledge of IFS ERP infrastructure, installation, configuration, troubleshooting, and platform administration.
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Google Cloud Certified - Associate Cloud Engineer.
Demonstrates proficiency in deploying, managing, monitoring, and maintaining applications and infrastructure on Google Cloud Platform.
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ITIL® 4 Foundation Certificate in IT Service Management
Certified in ITIL 4 Foundation, demonstrating knowledge of IT service management best practices, service value system (SVS), continual improvement, incident management, problem management, change enablement, and service delivery.
🇬🇧English
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday â–ª Today
Closed
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