I am a dedicated and versatile professional with over 8 years of experience in
customer service, sales development, and project-based roles across
international and European markets.
My background includes B2B and B2C environments, combining commercial
responsibilities in real estate and SaaS sales with a strong focus on customer
experience and service quality.
I have held sales and consulting roles at companies such as Green-Acres, Rambla,
and Portugal Smart Invest, managing client acquisition, negotiations, and high-
value transactions.
In parallel, my experience as a Safety Ambassador at Airbnb strengthened my
expertise in customer support, policy enforcement, and handling complex, safety-
related cases.
I am experienced in working with CRM tools to manage customer interactions,
sales pipelines, and case documentation efficiently.
I excel in communication, negotiation, and problem-solving, and I aim to
contribute to organizations that value professionalism, customer trust, and
sustainable business growth.