Jason Riddell

Professional Summary of Services I Offer
I bring a multidisciplinary background that combines administrative leadership, human resources experience, healthcare knowledge, and strong communication skills. With an MBA and extensive experience supporting executives, managing offices, coordinating staff, and providing patient‑centered care, I offer a comprehensive set of services designed to support organizational efficiency, operational accuracy, and high‑quality service delivery. I maintain a strong work ethic, a commitment to confidentiality, and a consistent focus on professionalism and integrity.

Administrative and Executive Support Services
I provide high‑level administrative support to leadership, teams, and departments. This includes calendar and schedule management, office coordination, document creation, reporting, correspondence preparation, and workflow organization. I am proficient in Microsoft Office 365, Google Workspace, and modern office software systems. I ensure operational accuracy, maintain detailed records, and support smooth day‑to‑day office functioning.

Human Resources and Staff Coordination
I assist with recruitment processes, employee onboarding, training coordination, file maintenance, and compliance documentation. I have experience in staff development, employee support, and addressing workplace issues with professionalism, discretion, and sound judgment. My communication skills and ability to work effectively with a wide range of individuals contribute to a positive and well‑structured work environment.

Healthcare and Patient Support Services
With formal training and experience as a Licensed Practical Nurse, I understand clinical environments and the needs of both patients and healthcare staff. I support patient communication, coordinate care‑related information, and act as an effective liaison between staff, patients, and families. I am able to maintain composure in high‑pressure environments while ensuring compassionate and accurate communication.

Customer Service and Client Relations
I offer strong customer service skills with a focus on active listening, professionalism, and solutions‑based problem solving. I am experienced in managing inquiries, resolving concerns, and supporting clients with clarity and efficiency. I remain calm, respectful, and focused on service quality, even in challenging situations.

Writing, Documentation, and Communication Services
I am skilled in drafting, editing, and refining written materials, including policies, procedures, internal communications, reports, and public‑facing content. I produce clear, organized, and professional writing tailored to the intended audience. I can also support content coordination across social media and communication platforms when needed.

People‑Centered and Organizational Support
I am effective in roles that require strong interpersonal skills, empathy, confidentiality, and clear communication. Whether supporting staff, leadership, patients, or clients, I provide structured, reliable, and professional assistance. I excel in environments where both organization and human understanding are essential.