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Presentation
I bridge the gap between technical infrastructure and digital visibility. With a B.S. in Cybersecurity and years of experience as a Master Technician, I provide comprehensive IT support that ensures your systems are fast, secure, and found by your target audience.
My Integrated Approach:
IT Infrastructure: Expert diagnostic and repair for macOS/Windows, secure network architecture (VPN, Mesh, Gateways), and commercial peripheral maintenance.
Technical SEO & Digital Growth: I don't just fix your computer; I optimize your online presence. I specialize in Technical SEO (site speed, mobile optimization, and Core Web Vitals) to ensure your business ranks high in local search results.
Security by Design: Leveraging my degree to implement enterprise-grade security for solo entrepreneurs and small businesses—including encrypted backups, identity management, and secure remote-work setups.
Whether you need a hardware overhaul, a more secure office network, or a technical SEO audit to boost your Google rankings, I provide professional, data-driven solutions tailored to your business needs.
My Integrated Approach:
IT Infrastructure: Expert diagnostic and repair for macOS/Windows, secure network architecture (VPN, Mesh, Gateways), and commercial peripheral maintenance.
Technical SEO & Digital Growth: I don't just fix your computer; I optimize your online presence. I specialize in Technical SEO (site speed, mobile optimization, and Core Web Vitals) to ensure your business ranks high in local search results.
Security by Design: Leveraging my degree to implement enterprise-grade security for solo entrepreneurs and small businesses—including encrypted backups, identity management, and secure remote-work setups.
Whether you need a hardware overhaul, a more secure office network, or a technical SEO audit to boost your Google rankings, I provide professional, data-driven solutions tailored to your business needs.
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Background
AI Trainer / Machine Learning
• Evaluate and refine large language model (LLM) outputs using cybersecurity and information systems expertise.
• Assess AI-generated responses for logical reasoning, factual accuracy, technical precision, and security alignment.
• Contribute to data annotation and prompt evaluation projects that improve model quality across technical domains
• Assess AI-generated responses for logical reasoning, factual accuracy, technical precision, and security alignment.
• Contribute to data annotation and prompt evaluation projects that improve model quality across technical domains
Founder
I provide high-precision technical services for modern estates, bridging the gap between advanced IT support and specialized property maintenance. With a Master Technician background and a degree in Information Technology, I specialize in solving "invisible" issues that standard service providers miss.
IT & Networking: Wi-Fi optimization, network hardening, and smart home integration (Matter/Thread/Lutron).
Technical Audits: Indoor Air Quality (VOC) testing and thermal moisture scans for early leak/mold detection.
System Diagnostics: Troubleshooting complex residential tech and security ecosystems.
Vehicle Tech Concierge: Advanced driver-assist configuration and battery maintenance systems.
IT & Networking: Wi-Fi optimization, network hardening, and smart home integration (Matter/Thread/Lutron).
Technical Audits: Indoor Air Quality (VOC) testing and thermal moisture scans for early leak/mold detection.
System Diagnostics: Troubleshooting complex residential tech and security ecosystems.
Vehicle Tech Concierge: Advanced driver-assist configuration and battery maintenance systems.
Powertrain Data Analyst
• Managed powertrain validation and financial data analysis while maintaining 100% compliance with warranty and
procedural standards.
• Resolved technical and financial discrepancies through cross-channel communication and detailed issue analysis.
• Consistently exceeded quality KPIs by improving case accuracy and turnaround efficiency.
procedural standards.
• Resolved technical and financial discrepancies through cross-channel communication and detailed issue analysis.
• Consistently exceeded quality KPIs by improving case accuracy and turnaround efficiency.
Senior Data Analyst Lead
• Conducted systematic evaluations and assessments of technical malfunctions using industry-standard diagnostic tools and
methods.
• Identified root causes and recurring failure trends to support service quality improvements and operational decisions.
• Produced analytical findings that helped teams address process gaps and recurring technical issues.
methods.
• Identified root causes and recurring failure trends to support service quality improvements and operational decisions.
• Produced analytical findings that helped teams address process gaps and recurring technical issues.
Data Analyst II
• Performed root cause analysis to identify underlying technical issues and support long-term resolution strategies.
• Collaborated with stakeholders across phone, email, and chat channels to provide technical guidance and case support.
• Improved documentation quality and issue tracking across technical service workflows.
• Collaborated with stakeholders across phone, email, and chat channels to provide technical guidance and case support.
• Improved documentation quality and issue tracking across technical service workflows.
Logistics Analyst
• Optimized operational efficiency through structured problem-solving in fast-paced logistics environments.
• Troubleshot telematics and tracking system issues while managing critical operational data and compliance requirements.
• Supported process consistency and reporting accuracy across daily logistics operations.
• Troubleshot telematics and tracking system issues while managing critical operational data and compliance requirements.
• Supported process consistency and reporting accuracy across daily logistics operations.
Master technician
Served as a lead technical specialist performing advanced diagnostics on high-performance and luxury vehicle systems. I specialized in root-cause analysis for complex electrical failures, network communication issues (CAN bus), and climate control systems. This tenure established my rigorous, audit-based approach to mechanical integrity and systems oversight, ensuring zero-fail reliability for high-value assets.
IT Client Specialist
Summa cum laude
🇬🇧English
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Working hours
Monday â–ª Today
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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