Jett Roland Fernandez

Results-driven Account Strategist with hands-on experience managing and optimizing digital advertising campaigns across multiple industries and business verticals. Skilled in creating and launching new campaigns, analyzing performance data, and providing strategic recommendations based on industry best practices to improve ROI, lead quality, and overall campaign efficiency.

Experienced in handling end-to-end campaign management including account audits, keyword strategy, audience targeting, bidding optimization, ad copy recommendations, budget allocation, and performance reporting. Strong background in troubleshooting policy violations, resolving account-related issues, and coordinating technical escalations to minimize campaign downtime.

Proficient in Conversion Tracking setup and troubleshooting using tools such as Google Tag Manager and analytics integrations to improve conversion accuracy, attribution, and campaign performance. Capable of implementing and diagnosing tracking tags, event setups, remarketing audiences, and pixel integrations to ensure data-driven optimization.

In addition to digital advertising expertise, I also have strong Technical and Customer Support experience, including:

Troubleshooting technical issues for web-based platforms and marketing tools
Assisting clients through email, chat, and virtual consultations
Providing clear and professional client communication
Managing escalations and resolving complex support concerns
Conducting account reviews and performance consultations
CRM and ticketing system management
Client onboarding and account guidance
Strong analytical, problem-solving, and multitasking skills
Excellent attention to detail and time management

I am passionate about helping businesses grow through data-driven marketing strategies, efficient campaign management, and high-quality customer support. I focus on delivering measurable results while building strong and professional client relationships.