Ambitious and enthusiastic professional with a strong foundation in Customer Service and a technical background as a Cybersecurity Student. Proven track record of delivering effective communication and managing client relations in fast-paced environments. Bilingual in Spanish and Catalan with intermediate proficiency in English, offering a versatile approach to diverse team settings.
Core Competencies

Communication & Sales: Experienced in energy consultancy, contract management, and direct sales.

Team Leadership: Skilled in group dynamics and supervising youth activities to encourage active participation.

Technical Aptitude: Currently pursuing a degree in Cybersecurity at UNIR, combining technical knowledge with practical soft skills.

Soft Skills: High level of responsibility, patience, and the ability to perform effectively under pressure.

Experience Highlights

Energy Consultant & Sales Representative | Varios SL / Punto Comercial Endesa

Provided energy advisory services and managed service sales.

Handled direct customer service and contract administration.

Activity Monitor | Espai Juvenil Química

Organized and supervised activities for youth groups.

Promoted group participation and dynamic engagement.

Education

Bachelor’s Degree in Cybersecurity (In Progress) | Universidad Internacional de la Rioja (UNIR)

Secondary Education & Baccalaureate (Completed) | IES Montjuic