I am a technology professional with over 12 years of experience across IT support, web design, graphic design, print media, brokerage services, and documentation. Over the years, I have worked on a wide range of technical and creative projects, helping individuals and businesses improve their digital presence, solve technical issues, and manage operational tasks efficiently.

My experience in IT support includes troubleshooting systems, resolving software and hardware issues, and providing user assistance across different platforms. In web design and graphic design, I have created and maintained websites, developed visual content, and supported branding and print media needs for various clients.

I also have experience in documentation and administrative support, ensuring accurate record-keeping, structured reporting, and efficient workflow management in different business environments.

In the past 5 years, I have focused more on software testing, including manual testing, exploratory testing, usability testing, localization, accessibility, and functional testing across web and mobile applications. I specialize in identifying bugs, improving user experience, and ensuring product quality through detailed reporting and structured test execution.

Overall, I bring a strong combination of technical, creative, and analytical skills, with a proven ability to adapt across IT support, design, documentation, and quality assurance roles.