Presentation
My experience in IT support includes troubleshooting systems, resolving software and hardware issues, and providing user assistance across different platforms. In web design and graphic design, I have created and maintained websites, developed visual content, and supported branding and print media needs for various clients.
I also have experience in documentation and administrative support, ensuring accurate record-keeping, structured reporting, and efficient workflow management in different business environments.
In the past 5 years, I have focused more on software testing, including manual testing, exploratory testing, usability testing, localization, accessibility, and functional testing across web and mobile applications. I specialize in identifying bugs, improving user experience, and ensuring product quality through detailed reporting and structured test execution.
Overall, I bring a strong combination of technical, creative, and analytical skills, with a proven ability to adapt across IT support, design, documentation, and quality assurance roles.


