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Presentation
Mahmoud Shloul is a seasoned ICT and digital transformation leader with over 25 years of experience in both government and donor-funded development programs. He has served as CIO and ICT Director for Jordan’s water sector, where he successfully led the consolidation of multiple IT departments into a unified, high-performing shared service directorate serving national institutions. His expertise spans strategic ICT planning, governance frameworks, performance management, institutional development, and large-scale digital transformation initiatives.
In recent years, he has acted as a key technical evaluation and verification expert for World Bank and KfW-financed programs, including the Youth, Technology & Jobs Project, Education Reform, and Economic Opportunities for Jordanians and Syrian Refugees. Mahmoud combines deep technical knowledge with strategic leadership, policy development, and donor coordination experience. He is recognized for his results-oriented management style, commitment to excellence, and strong ability to translate national digital goals into sustainable operational outcomes.
In recent years, he has acted as a key technical evaluation and verification expert for World Bank and KfW-financed programs, including the Youth, Technology & Jobs Project, Education Reform, and Economic Opportunities for Jordanians and Syrian Refugees. Mahmoud combines deep technical knowledge with strategic leadership, policy development, and donor coordination experience. He is recognized for his results-oriented management style, commitment to excellence, and strong ability to translate national digital goals into sustainable operational outcomes.
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Offered services
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Writing Services (optional, if you prepare reports or proposals)
Technical Reports & Evaluation Notes – Draft verification reports, assessment findings, and policy briefs.
Proposal & Concept Note Preparation – Support proposal writing for donor-funded ICT o ...
35 $ Per hour
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Research Services
Policy & Institutional Research – Analyze governance, ICT infrastructure, and reform frameworks in the public sector.
Impact Assessment & Data Validation – Conduct field or desk-based ass ...
35 $ Per hour
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Consulting Services
ICT Strategy & Governance Consulting – Develop ICT master plans, policies, governance frameworks, and SOPs based on ITIL, ISO 27001, and COBIT standards.
Digital Transformation Advisory – Design a ...
35 $ Per hour
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Background
Technical Evaluation and Verification Expert
Key expert in World Bank and KfW-financed Program-for-Results (PforR) initiatives, including the Youth, Technology & Jobs (YTJ) Project, Jordan Education Reform Support (JERS), and Economic Opportunities for Jordanians and Syrian Refugees.
Conducted independent verification of milestones, Disbursement Linked Indicators (DLIs), and subsidy payments.
Supported data validation, systems assessment, and institutional performance evaluation for Ministries of Education, Planning, and Digital Economy.
Led technical reviews and contributed to policy and operational recommendations to enhance program effectiveness and transparency.
Conducted independent verification of milestones, Disbursement Linked Indicators (DLIs), and subsidy payments.
Supported data validation, systems assessment, and institutional performance evaluation for Ministries of Education, Planning, and Digital Economy.
Led technical reviews and contributed to policy and operational recommendations to enhance program effectiveness and transparency.
Director of Communication and Local Society Services
Managed donor-funded programs and partnerships with USAID, NGOs, and local communities to improve water service delivery and social impact.
Directed the Water Innovation Technologies (WIT) Project (USD 30 million grant) achieving measurable water savings and community engagement.
Designed project KPIs, monitored progress, and ensured compliance with donor and government standards.
Directed the Water Innovation Technologies (WIT) Project (USD 30 million grant) achieving measurable water savings and community engagement.
Designed project KPIs, monitored progress, and ensured compliance with donor and government standards.
Chief Information Officer (CIO) / ICT Directorate Director
Led national ICT consolidation across MWI, WAJ, and JVA, merging three IT departments (75 staff) into a unified ICT Shared Services Directorate.
Implemented ICT governance, digital transformation, and performance-based management systems aligned with ITIL and ISO 27001.
Oversaw multimillion-dollar ICT projects, including data centers, business intelligence systems, and disaster recovery infrastructure.
Represented the sector in international digital transformation forums (e.g., IDC events).
Implemented ICT governance, digital transformation, and performance-based management systems aligned with ITIL and ISO 27001.
Oversaw multimillion-dollar ICT projects, including data centers, business intelligence systems, and disaster recovery infrastructure.
Represented the sector in international digital transformation forums (e.g., IDC events).
Bsc
BSc in computer science major and minor in statistics
🇬🇧English 🇲🇦Arabic
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Working hours
Monday
From08h00To18h00
Tuesday ▪ Today
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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