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Presentation

CORE STRENGTHS
● Manual testing and functional/UAT-style validation of web and mobile applications
● Test case execution, exploratory testing and structured defect identification
● Bug reporting with severity/priority classification, and issue tracking through to resolution
● Regression, smoke and sanity testing fundamentals (self-taught)
● Cross-browser and cross-device testing — hands-on exposure to BrowserStack
● Bug logging and tracking using JIRA (currently building proficiency)
● Working exposure to SDLC concepts through coordination on ERP, CRM and mobile application projects
● Strong analytical and troubleshooting mindset developed over 22+ years in IT operations
● Disciplined test documentation and structured issue/defect reporting habits
RELEVANT BACKGROUND — 22+ YEARS IN INFORMATION TECHNOLOGY
● Application issue tracking & QA coordination: acted as liaison between end-users and application support vendors, logging, prioritising and tracking application defects through to resolution (Securens Systems Pvt. Ltd.)
● System & functional monitoring: coordinated monitoring and functional checks of ATM/retail outlet systems and mobile application performance, flagging issues for correction (Securens Systems Pvt. Ltd.)
● ERP testing & data validation: supported Microsoft Dynamics NAV implementation, validating functionality, addressing user-reported issues and verifying data integrity (Europ Assistance India / Securens Systems)
● Audit-based QA evaluation: conducted monthly audits of client IT systems, testing results against expected outcomes and SLAs (Microlan IT Services Ltd.)
KEY SKILLS FOR THIS ROLE
Manual Testing Test Case Design & Execution Bug Identification & Reporting Defect Tracking — JIRA Exploratory Testing Regression / Smoke / Sanity Testing UAT / Functional Validation Cross-Browser & Cross-Device — BrowserStack Website & Mobile App Testing Structured Issue Documentation SDLC Exposure MS Office 365 & Web Applications Cross-Team Coordination

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