Presentation
network administration and systems maintenance across education, healthcare and
government environments. Experienced in supporting 300+ users, managing 250+
ICT assets, troubleshooting hardware, software network issues, maintaining secure
and reliable infrastructure, and improving system uptime. Hands-on exposure to
Microsoft 365, Active Directory, Azure/AWS cloud support, cybersecurity,
backup/recovery, PowerShell, ServiceNow, Jira, VPN and remote supp

