Mirana Urlicka Rakoarisoa

Hello and welcome! 🌸✨

I am an administrative assistant and customer manager passionate about organization and quality service. As an experienced freelancer, I put my know-how at the service of small and medium-sized businesses as well as ambitious entrepreneurs to save them time and allow them to focus on the essentials.
Here's what I can do for you:
Administrative 🗂️ management: emails, calendars, document organization, writing and formatting of reports.
Accounting & invoicing 💳: pre-accounting, quotes, invoices, payment tracking and bank reconciliations.
Customer support and customer relations: personalized responses, benevolent follow-up and efficient resolution of requests.
Digital tools & automation 💻: mastery of Google Workspace, Odoo, Pennylane, iPaid, Vertuoza, Canva, Teams, Slack, SharePoint, sharepoint, etc.

I am committed to bringing reliability, discretion and gentleness to each mission. My goal is to be your virtual right-hand man, to manage the details that hold you back and offer you impeccable administrative and customer support.

I am available, motivated and ready to invest myself fully in your projects. Together, we can lighten your workload and grow your business with organization, efficiency and serenity.

Do not hesitate to contact me to discuss your needs and see how I can accompany you with professionalism and kindness.