Mphonyane Mahlako
Maseru, Lesotho
Mphonyane Mahlako
Healthcare Professional | Appointment Setter & Med
Category : Nurse
I am a Registered Nurse and Midwife with over 9 years of clinical and community health experience. I specialize in providing high-quality remote support, including patient intake, medical appointment setting, and healthcare coordination. Beyond my medical background, I am certified in Digital Marketing and SEO (HubSpot), which allows me to handle medical administration and patient communications with a tech-savvy approach. I am dedicated to bridging the gap between clinical excellence and efficient administrative support for healthcare providers worldwide
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
Professional certification focused on the fundamentals of online business growth, including SEO, content marketing, and social media strategy. The program emphasizes using data-driven insights to improve search rankings and engage target audiences effectively. This training equips me with the digital tools necessary to manage remote communications and help healthcare or wellness brands expand their online reach.
Specialized certification in Search Engine Optimization (SEO), focusing on keyword research, on-page optimization, and link-building strategies. I am trained to improve website visibility on search engines, drive organic traffic, and analyze performance using digital tools. This expertise allows me to help businesses—particularly in the healthcare and herbal sectors—increase their online authority and reach more patients or clients.
Practical certification focused on the application of Artificial Intelligence to enhance business operations and productivity. This course covered using AI tools for data analysis, streamlining administrative workflows, and improving decision-making processes. I am trained to integrate AI solutions into daily tasks to increase efficiency, particularly in managing remote communications and coordinating complex projects in the healthcare and business sectors.
Foundational training in the design, conduct, and ethics of clinical trials and health research. This course covered Good Clinical Practice (GCP) standards, data collection protocols, and the importance of patient safety and informed consent. It equips me with the technical knowledge to support medical research projects and manage clinical data with high accuracy and regulatory compliance.
Comprehensive training in managing social media platforms to build brand awareness and community engagement. This course covered content scheduling, audience analysis, and the use of digital tools to create impactful social media campaigns. I am equipped to manage business profiles, respond to customer inquiries, and develop creative content strategies that align with a brand’s goals and identity.
A specialized clinical discipline focused on the autonomous management of pregnancy, labor, and the postpartum period. As a Midwife, I am trained to provide comprehensive prenatal care, conduct safe deliveries, and manage obstetric emergencies. My expertise includes neonatal resuscitation, breastfeeding support, and family planning. This specialty requires high-level decision-making skills and a deep commitment to reducing maternal and infant mortality through evidence-based clinical intervention.
A broad-spectrum medical specialty focused on holistic patient care, health promotion, and disease management. General Nursing encompasses the assessment, planning, and implementation of care for patients with diverse acute and chronic conditions. My training covers medical-surgical nursing, pharmacology, wound care, and emergency triage. This role demands strong analytical skills to monitor patient vitals, coordinate with multidisciplinary teams, and ensure high standards of patient safety and recovery.
- 🇬🇧 English
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