Expert call centre advisor in customer relations and appointment scheduling
Do you lack time to respond to your customers or prospect new markets? I offer you my services as an independent teleworking call centre agent. My services include:Reception and customer support: Management of incoming calls, handling of requests for information and resolution of first-level disputes.
Teleprospecting: Outbound call campaigns, lead qualification and targeted appointment scheduling. Digital support: Processing of emails, contact forms and animation of your online chat. With excellent interpersonal skills, great listening skills and a natural resistance to stress, I quickly adapt to your tools and your communication charter to guarantee an impeccable brand image with your customers.