NAEEM Akbar

Senior IT Professional and Team Lead with 14+ years of enterprise-level experience in IT operations, infrastructure management, and service delivery within a high-security government environment. Demonstrated ability to lead and coordinate teams of technical staff, manage 500+ user environments, and drive measurable service improvements through ITIL-aligned frameworks. Holds MCSA, CCNA, and CompTIA A+ certifications with deep expertise across Windows infrastructure, Microsoft 365, Active Directory, network administration, and cybersecurity operations. Known for decisive leadership under pressure, strong stakeholder communication, and a consistent record of transforming complex technical challenges into reliable, scalable operational outcomes.