Nathalie Lessly

Hello! My name is Nathalie, and I have over a year of experience in customer service, supporting customers through phone, email, and chat while resolving inquiries efficiently and professionally. I also have experience working with a retail company, handling order-related concerns, tracking updates, returns, and customer support. Through these roles, I developed strong communication, problem-solving, and organizational skills, along with the ability to manage multiple tasks in a fast-paced environment. I am detail-oriented, proficient with online tools and spreadsheets, and comfortable coordinating with customers and team members to ensure smooth operations. I am excited about the opportunity to contribute as a Logistics Coordinator & Virtual Assistant and help maintain efficient, high-quality service.