Hello! My name is Nicolas, and it's a great pleasure to meet 😊 you! If you're looking for someone who is easy to get along with and has a smile on their face (even behind their screen), you've come to the right place. Passionate about exchange, I consider that chat is quite an art: it's not just lining up words mechanically, it's bringing a real proof of attention to each message 🚪✨. Why work with me? 🔷7 years in the business: The keyboard is a bit of an extension of my hands! I have spent the last few years supporting users on various issues, from order tracking to technical troubleshooting (network, connectivity). I work for a renowned French operator. 🔷Efficiency & Multi-tasking: Manage 2 or 3 chat sessions simultaneously while remaining zen and precise? It's my daily life. 🔷Attention to detail: I don't just answer, I resolve disputes independently and I refine my procedures so that every exchange is smooth. I can't wait to put my pen, my enthusiasm and my rigor at the service of your team. Let's 😊 Discuss It