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Presentation
I offer complete and efficient administrative support for entrepreneurs and companies wishing to save time and stay organized. My goal is simple: to free you from the daily administrative routine to focus on the essentials.
My services include:
- Agenda management and scheduling: optimized organization of appointments and prioritization of tasks for a productive day.
- Email management and customer follow-up: sorting, replies and reminders so that you never miss an opportunity.
- Data entry and organization: updating and monitoring your files and databases for reliable and accessible information.
- Document filing and organization: structuring your digital and physical files for quick and easy access.
- Invoicing and payment tracking: creation and follow-up of invoices, customer reminders and payment management.
- Operational customer support: professional responses and follow-up to retain your customers and lighten your load.
- Project coordination and monitoring: management of deadlines, tasks and project stages to ensure their smooth running.
- Versatile and adaptive assistance: I quickly adapt to your tools and methods to offer tailor-made and effective support.
I am rigorous, autonomous and proactive, and I am committed to providing organized, reliable and result-oriented work for each client.
My services include:
- Agenda management and scheduling: optimized organization of appointments and prioritization of tasks for a productive day.
- Email management and customer follow-up: sorting, replies and reminders so that you never miss an opportunity.
- Data entry and organization: updating and monitoring your files and databases for reliable and accessible information.
- Document filing and organization: structuring your digital and physical files for quick and easy access.
- Invoicing and payment tracking: creation and follow-up of invoices, customer reminders and payment management.
- Operational customer support: professional responses and follow-up to retain your customers and lighten your load.
- Project coordination and monitoring: management of deadlines, tasks and project stages to ensure their smooth running.
- Versatile and adaptive assistance: I quickly adapt to your tools and methods to offer tailor-made and effective support.
I am rigorous, autonomous and proactive, and I am committed to providing organized, reliable and result-oriented work for each client.
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Background
Administrative Assistant et Support Client
I provide full administrative support to my clients: calendar management, email organization, payment and invoicing tracking, data entry and update, project coordination, and customer support. I easily adapt to each client's tools and methods to ensure a reliable and structured service.
Key skills: organization, rigor, customer follow-up, back-office, coordination.
Key skills: organization, rigor, customer follow-up, back-office, coordination.
Risk Manager
Responsible for analyzing customer files and verifying information for auto insurance. Risk management, document validation, payment tracking and database updates. Development of great rigor and attention to detail in the handling of sensitive information.
Key skills: analysis, document management, precise monitoring, professional communication.
Key skills: analysis, document management, precise monitoring, professional communication.
Account manager and follow-up
Management of customer requests, processing of complaints and follow-up of files. Maintaining excellent customer service while respecting internal procedures and deadlines.
Key skills: customer relations, problem solving, organization, communication.
Key skills: customer relations, problem solving, organization, communication.
Debt collector
Follow-up of customer payments and reminders, contract management and invoicing. Structured and results-oriented work to ensure customer satisfaction and compliance with financial commitments.
Key skills: follow-up, organization, rigor and sense of customer service.
Key skills: follow-up, organization, rigor and sense of customer service.
Licence
This training allowed me to develop a rigor, a sense of analysis and organization essential in the processing of financial and administrative data. It also gave me the ability to understand financial documents and follow structured procedures, skills that I use today in administrative support and operational management.
🇬🇧English 🇫🇷French
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