As a holder of Advanced Diploma in Computer Engineering (ICT) ABMA Education from MIRACLE Technical
College, I am a knowledgeable and skilled professional with a deep understanding of the Computer Systems,
Networks and Internet Server Technology. With my expertise in Information and Communication Technology, I am
equipped to analyze complex ICT problems and develop effective strategies to address them, using a range of
qualitative and quantitative research methods. With my passion for social justice and commitment to making a
positive impact in the world, I am dedicated to using my skills and knowledge to promote good technological
development within the workplace

PROFESSIONAL QUALIFICATION:
Professional Computer Engineering Diploma from Mzuzu Technical College ABMA Education Level 5
Setting up a network, troubleshoot, and evaluate existing network systems, such as Local Area
networks (LAN), Wide Area Networks (WAN), Cloud networks, other data communication systems
• Performing IT system maintenance to ensure Server and PCs operate correctly with minimal
interruption
• Collaborating with technical and training teams in building the user capacity on the use and care for
computers and related technology to enhance user perform their daily task without delay.
• Oversee the IT security policies and the implementation of health and safety precautions for
computers, electrical equipment to mitigate the risk of fire, electric shocks and any potential dangers
to users
• Managing inventory by registering and keeping up to date inventory all the networking tools,
computers and other IT equipment and ensure physical security of high-value items in the area is
place
• Providing technical support and troubleshooting assistance to the team regarding the use of
technology and direct the unresolved issues to the IT manager
• Providing feedback on the functionality of the technology and related systems so that any
technological glitches are fixed on time to achieve smooth provision of services
• Testing and configure software and maintain and repair hardware and peripheral devices (Office
Printers and scanners
• Configuring and schedules auto-updates and software upgrades without affecting others from
completing their daily works.
• Conducting routine supervision of IT equipment to assess progress and effectiveness of technology
usage • Prepare and submitting high-quality timely activity, monthly quarterly and annual reports to
the Managers