Reza Azam

Senior QA leader with 20+ years in software development and testing, including 16+ years of hands-on SQA across banking, government, healthcare, travel, cloud and AI-enabled products on web, mobile, desktop and enterprise platforms. QA Lead on national-scale systems such as RTGS (Bangladesh Bank) and the Bangladesh Machine Readable Passport System, and on programs for international clients including British Airways, FedEx and Hilton. Combines early requirements analysis, risk-based test strategy, API and database testing and release-readiness governance with hands-on team mentoring in Agile/Scrum and CMMI Level 3 environments.
Now extending this foundation into Playwright, API automation, CI/CD quality gates and human-reviewed, AI-assisted QA workflows.