Projects and Industries:
Citibank
Roles and Responsibilities
• Worked as a key resource under the Profit & Loss product processor as a business analyst with project manager functions, and a PMO that ensures compliance, and adherence of project documentations with the organization’s project/program practices
• Utilized JIRA for managing, documentation, task assignments, and monitoring across resources per project that I was managing.
• Executed the project’s delivery from gathering requirements, to coordination and identification of resources, task management, status updates, UAT coordination, stakeholder coordination, preparation of release notes prior to go-live
• Gathered and analyzed requirements from internal clients to enhance product processes.
• As a business analyst and project manager, I worked on different requests from stakeholders to update our product processor to accommodate changes in relation to the following products: Loans, Debt, Exchange Traded Derivatives, and Positions (POS)
• Prepared TRLs (Transaction Record Layout) based from the change requests of different stakeholders by extracting, analyzing trade and securities data
• Performed impact analysis to ensure modifications did not disrupt existing functionalities.
• Authored comprehensive Business & Functional Requirements Documents for technical teams and stakeholders.
• Coordinated resource assignments and facilitated thorough requirements walkthroughs.
• Created test cases, executed functional, regression testing and pre-UAT for enhancements by ensuring that .
• Served as the Subject Matter Expert (SME) on project governance application.
• Provided support to application team as a PMO resource where I reviewed, enforce, and ensured that all project documentations, project financials, time reporting, are all compliant based from the organization guidelines
• Handled other admin tasks like access requests
• Delivered precise risk, issue, and financial reporting for Run-The-Bank and Change-The-Bank projects.
• Introduced and maintained a RAID log to properly handle risks for the projects
• Served as expert for creation of presentation decks that was used for executive reporting

Projects and Industries:
RLink Business Solutions
Roles and Responsibilities
HRIS(Human Resource Information System) and Payroll System:
• Project Management
• Resource and Vendor Management
• Requirements Gathering and Analysis
• System Functional Design
• Application Testing
• User Acceptance Testing Support
• Training
• Document Management

Others:
• Functional Design of an e-commerce ordering system
• AWS (AmazonWebService) User Administration and Billing Management
• AWS (AmazonWebService) project proposal presentation
• Creation and presentation of proposals to heads of agencies, directors, commissioners of government agencies

Projects and Industries:
Philippines Transmarine Carrier, Inc. • Transportation and Logistics
• Intranet Website Development
• O365 Migration
Security Bank Philippines • Banking
• MOSS 2007 to SharePoint Online Migration
Unilab • Pharmaceutical
• Document Management System Upgrade
• Power-Apps Application Enhancement
Lufthansa Technik Philippines • Aviation
• Custom Development
Century Philippines • Food Processing
• Document Management System
Roles and Responsibilities
• Managed resources including resource planning, and task assignment
• Handled creation of Project Plan and presentation of project kick-off
• Handled the requirements gathering and analysis
• Liaison between developers, and key stakeholders
• Coordinated and driven User Acceptance Testing (UAT) activities
• Ensured that project is completed is within approved timeline
• Provided status reporting and arranged meetings for project updates, risks, issues, and action items
• Responsible for reporting of overall status of projects and presentation to senior management
• Provided problem management for issues that occurred during the project lifecycle
• Provided Vendor Management and Incident Management during the project lifecycle
• Escalation point and handled any blockers that will need customer interaction, or technical issues
Other Tasks:
• Planned and conducted brown-bag sessions for Agile SCRUM methodology implementation on future projects
• Managed completion and scheduling of resources for presentations on Microsoft Products
• Created new processes for project management in the organization
• Managed PowerBI project initiative to improve project reporting
• Created new process for proposal handling and project assignment

Projects and Industries:
Cebu Pacific GetGo • Aviation and Travel
• Custom Development and Enhancements on Rewards Booking System
• Application Maintenance and Support
Health Metrics • Health and Social Care
• Custom Development and Enhancements on software products
Toyota Financial Services • Manufacturing
• Infrastructure configuration and enhancements
JetStar • Aviation and Travel
• Monitoring Application Enhancement
Cebu Pacific • Aviation and Travel
• Proof of Concept for Data Lake Implementation
Roles and Responsibilities
• SCRUM Master, manages the capacity plan, leads the Sprint Review, Retrospective, SPRINT Planning and guidance for story points
• Led the delivery of custom application development and API enhancements for the rewards and booking systems, ensuring timely releases and cross‑team alignment.
• Utilized JIRA for managing, documentation, task assignments, and monitoring across resources per project that I was managing.
• Ensured that deliverables are met within budget and schedule.
• Tracks teams time charges, and also costs to the project.
• Responsible for reporting of overall status of projects and presentation to senior management
• Utilized MS Excel for sorting data for migration purposes, issue investigation, planning, estimation using VLOOKUP, and Conditional Formatting for color coding
• Escalation point, resource management, and client/stakeholder management.
• Involved in SOW (Statement of Work) creation, and ensures that resources are allocated correctly to ensure project profitability.
• Applied process improvements like communication plan, escalation plan, requirements gathering process, demand and forecasting of tasks, task handling

Projects and Industries:
Enbridge • Resources (Liquid Pipelines)
• Customer Development and Enhancements
• Application Maintenance and Support
Roles and Responsibilities
• Handled the requirements gathering, analysis, and estimation of effort, schedule, all documentations, reviews, and client communications from requirements gathering to development, testing, until Production deployment.
• Manages a cross‑functional SharePoint development team, overseeing enhancements and support tickets, coordinating custom development with API integrations, and driving capacity planning and daily stand‑ups to ensure smooth delivery.
• Escalation point for all risks, and issues raised, and ensures communication defining the problem, impact, action plan, and future plans are well communicated to all stakeholders.
• Prepares detailed requirements documentation, mockup, estimation, and schedule of client's enhancement requests.
• Prepares test cases and for both UAT and lower environments for cycle 1 and cycle 2 testing.
• Provides quality on deliverables by acting as reviewer of the finished product, and during the build phase.
• Ensured no delays during User Acceptance Testing phase, or Production phases, also no defects after go-live
• Responsible for monitoring the project timelines and budget by measuring the total actual hours against the planned/approved budget hours
• Responsible for reporting of overall status of projects and presentation to senior management
• Utilized MS Excel and made use of VLOOKUP to properly sort out data from raw file extracted from time reports and internal reporting tools
• Utilized MS Excel for sorting data for migration purposes, issue investigation, planning, estimation using VLOOKUP, and Conditional Formatting for color coding
• Utilized MS Excel for transforming data to charts that was included in the MS PowerPoint presentations that were used for project status reporting and presentation to Senior Management
• Responsible for consolidation, analysis of project data for reporting, and presentation to upper management
• Responsible for acquiring new resources, and onboarding them to the team

Others
• Provided technical guidance and support to other SharePoint related requests.
• Worked with the Solution Architect(s) in creating Solution Blueprints.
• Assisted in analyzing requirements and providing estimates for new opportunities

Projects and Industries:
Alcatel-Lucent • Telecommunications
• Maintenance and Support
• Database Administrator
Roles and Responsibilities
• Asia Pacific SharePoint Infrastructure Lead specialized in SharePoint 2007, and SharePoint 2010.
• Escalation point for all SharePoint related issues, involved in resource planning, and planning of support activities.
• Manages the change management of the team, thru proper process, and communication.
• Problem Management - handles all the problem tickets for SharePoint related issues.
• Housekeeping of high disk utilization for both MS SQL and oracle,
troubleshooting SQL related issues.
• Manages failed jobs, backup and restore for both MS SQL and oracle.
• Performs database refresh as requested for both MS SQL and oracle.
• Performs readiness to production audits (RTPA). This is a process to audit, document and fixing of configuration items pertaining to database whether SQL or Oracle to ensure that it is baselined, documented and ready for production use.

Projects and Industries:
BestBuy • Retail, Logistics, Warehouse Management
• Application Support
Accenture CIO (Internal Project) • Consulting
Roles and Responsibilities
• Provided Level 2 Application Support
• Responded and worked on tickets(work requests) logged by the store or business users.
• Monitored the system and ensured that it is up and running, fix abend jobs
• SharePoint admin for MOSS 2007, maintained SharePoint sites, and lists.
• Provided admin work like Metrics and Training coordinator.
• Functioned as Build Master that took care of building, and preparing packages to be deployed to environments.
• Functioned as a Configuration Manager that tracked all changes that was introduced to the environment.
• Created deployment plans, and standardized processes between development and operations teams.
• SharePoint and Server Administrator that managed the SharePoint environments.