Rhoshon martell

Ministry of Justice
01/2018 - 01/2021
Location
Expertly troubleshoot diverse computer issues, ensuring minimal downtime and optimal functionality for internal and external staff
Spearheaded the assembly of computers tailored to meet specific needs of both internal and external stakeholders, demonstrating meticulous attention to detail and technical proficiency
Provided comprehensive technical support, addressing inquiries, and resolving concerns promptly to uphold operational continuity
Facilitated seamless event execution by meticulously preparing and configuring equipment, contributing to successful outcomes and client satisfaction
Executed routine computer maintenance procedures, optimizing system performance and longevity while minimizing potential disruptions
Proficiently managed networking infrastructure, including Exchange server administration and CAT cable installation, enhancing connectivity and data accessibility for organizational efficiency
Implemented and managed port internet configurations, including mapping internet to IP addresses and configuring PoE switches
Proficiently administered Active Directory and facilitated DLP access
Orchestrated setup of PA systems for events and spearheaded the construction of video montages for staff celebrations, exemplified by the 'Pixie' project