Richa Giri

I’m an IT and Data Analytics professional with hands-on experience in enterprise endpoint management, troubleshooting, operational reporting, data analysis, and dashboard creation.

I can help businesses with:

* IT & Technical Support
* Windows troubleshooting and endpoint support
* ManageEngine Endpoint Central administration
* Patch management and software deployment
* Endpoint monitoring and compliance
* Log analysis and issue investigation
* IT operations and technical documentation
* Microsoft Excel data cleaning, analysis and reporting
* Data cleaning and data organization
* Data analysis and trend analysis
* Excel dashboards and reports
* Power BI dashboards and data visualization
* Tableau dashboards and reporting
* KPI and performance reporting
* Data visualization
* Operational reports and business dashboards
* Repetitive IT task automation and scheduled operations

In my current role, I support enterprise endpoint operations across 4,000+ devices, maintain 95% patch compliance, monitor deployments, investigate failures, configure endpoint policies, troubleshoot issues, and create operational reports and dashboards.

For data analytics projects, I can help transform raw or unstructured data into clean, understandable reports and dashboards that make it easier to identify trends, monitor KPIs, and support business decisions.

I’m detail-oriented, responsive, and focused on delivering accurate work according to the client's requirements.

I’m open to both short-term projects and ongoing engagements, including IT support, endpoint management, Excel/data analysis, reporting, and dashboard projects.