• Designed and implemented standardized operational SOP frameworks governing shipment lifecycle knowledge & management, customs coordination, and vendor performance controls.
• Developed structured KPI tracking systems to monitor delivery timeliness, clearance milestones, and return cycle performance, maintaining 100% on-time execution for internally managed operations.
• Built analytical shipment dashboards (Excel / Google Sheets) integrating ETA, discharge, delivery, empty return, and delay attribution to enhance operational transparency and executive reporting.
• Conducted carrier performance and cycle-time analysis to support data-driven vendor selection and service optimization decisions.
• Performed shipment-level cost and revenue analysis to improve margin visibility and inform pricing strategy.
• Partnered cross-functionally with shippers, brokers, warehouses, and customers to mitigate operational risks and ensure compliance within contractual and regulatory timelines.

- Monitoring production metrics: yield, crop condition, harvesters performance, etc., and provide actionable insights
- Re-design and create new payroll procedure: reduced payroll period from 4 days down to 1 day
- Created 3 databases with MySQL and manipulate data with JetBrain PyCharm.
- Leading data collection and production analysis across multiple departments
- Established and created SOP, operational standard, and implement KPI frameworks
- Created General Quality Control Procedures for field and warehouse
- Forecasting costs and resources using historical data and performance
- Producing recurring reports to communicate operational performance
- Collaborating with cross-functional teams to improve efficiency