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Presentation
I am an ICT professional with over two and a half years of experience in delivering structured and practical technology instruction. My expertise includes teaching core ICT concepts such as computer systems, networking, data management, and the effective use of tools like spreadsheets, databases, and presentation software. I focus on simplifying complex concepts through step-by-step guidance and real-world application, helping learners build both technical competence and confidence. In addition to teaching, I have experience supporting ICT systems, working with digital tools, and maintaining a productive learning environment aligned with modern educational standards.
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Portfolio
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Offered services
Basic IT Support / Helpdesk
Entry-level troubleshooting, software installs, user support.
30 $ Per hour
Digital Transformation & IT Strategy
Advise businesses on adopting new technologies. Automate workflows and integrate collaboration tools (Microsoft 365, Google Workspace). Support remote work infrastructure and cloud migration.
32 $ Per hour
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Background
ICT Support Technician
Respond to helpdesk tickets and user queries.
Diagnose and fix hardware, software, and network issues.
Install, configure, and update operating systems and applications.
Maintain printers, servers, and peripheral devices.
Monitor network performance and troubleshoot connectivity problems.
Set up user accounts, permissions, and access controls.
Guide users on best practices for using IT systems.
Document solutions, procedures, and system configurations.
Diagnose and fix hardware, software, and network issues.
Install, configure, and update operating systems and applications.
Maintain printers, servers, and peripheral devices.
Monitor network performance and troubleshoot connectivity problems.
Set up user accounts, permissions, and access controls.
Guide users on best practices for using IT systems.
Document solutions, procedures, and system configurations.
Computer science
Program: Bachelor of Science in Computer Science and Information Systems
Focus: Software engineering, cybersecurity, data science, and AI.
Focus: Software engineering, cybersecurity, data science, and AI.
Bachelor of Science in Computer Science and Information Systems
Bachelor of Science in Computer Science and Information Systems
🇬🇧English 🇫🇷French
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Working hours
Monday â–ª Today
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To16h45
Thursday
From08h00To16h45
Friday
From08h00To17h00
Saturday
From09h00To11h45
Sunday
Closed
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