Presentation
I offer a unique blend of technical mastery and strategic insight, holding an MBA in Systems and Finance. I don't just build apps; I architect ecosystems that optimize processes and reduce operational overhead. My track record includes:
Process Automation & Efficiency: I automated the onboarding process for a brokerage firm, reducing the need for an on-ground sales team by 40% and enabling 24-hour trading starts.
Public Sector Digital Transformation: I led the development of a claim management system for DFHERIS using Power Apps and Power BI, incorporating custom import functionalities and multi-level approval workflows.
Complex Portal Solutions: For RCSI, I solutioned interactive self-help portals for alumni and fellows to minimize manual intervention and provide real-time reporting via Power BI dashboards.
Rapid Response Systems: I played a key role in developing a comprehensive Covid Contact Tracing application, integrating call center systems, Twilio SMS, and automated testing portals.
My technical toolkit spans the entire Microsoft Power Platform—including Power Apps, Power BI, and Power Automate (Flow)—alongside Dynamics 365 CE and Field Service. I am highly skilled in requirement elicitation, fit-gap analysis, and wireframing, ensuring that the final product aligns perfectly with the "to-be" business vision.
