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Presentation
Professional Summary
Results-driven Automation Specialist and Technical Strategist with over 5 years of experience in high-level customer operations and workflow engineering. I bridge the gap between complex business processes and seamless technology, specializing in building automated ecosystems that scale without increasing headcount. By leveraging GoHighLevel, n8n, and advanced AI nodes, I help businesses reclaim their time and increase lead conversion rates through intelligent, self-sustaining systems.
Core Service OfferingsEnd-to-End Business Automation:
I design and implement custom workflows using Make.com, Zapier, and n8n to integrate CRM, email, and task management platforms into a single "source of truth".GoHighLevel CRM Optimization: Expertise in building GHL workflows from scratch, including lead capture, automated follow-up sequences, and appointment booking systems.AI Tool Integration: I integrate advanced LLMs like Claude (Anthropic), OpenAI/ChatGPT, and Google Gemini directly into your business workflows for intelligent data routing, automated content generation, and lead classification.Process Mapping & Efficiency: I specialize in identifying bottlenecks in manual operations and engineering technical solutions that reduce manual effort by up to 70%.API & Webhook Engineering: Skilled in using Claude Code and custom scripts for debugging, API integrations, and refining complex workflow logic.
Proven Impact & ExperienceService-Based Businesses:
Streamlined the entire lead-to-client pipeline for an exterior cleaning business, improving conversion rates through automated multi-channel communication.Sports & Education: Built the entire automated infrastructure for a sports camp business, handling lead import and capture with zero manual intervention.Real Estate & Healthcare: Deep background in managing high-volume client pipelines and complex healthcare interactions, ensuring data integrity and high satisfaction scores.
Technical Stack
Automation Platforms:
GoHighLevel, n8n, Zapier, Make.com.
AI & LLMs: Claude (Claude Code, Cowork), OpenAI, Google Gemini.
CRM & Marketing: Pipeline Management, Email Sequences, Follow Up Boss, HubSpot, Monday.com.
Specialized Skills: API Integrations, Webhook Automation, Script Debugging, Process Mapping.
Why Choose My Services?
I don’t just "connect apps"; I build systems that generate revenue. My background as a Real Estate Sales Agent and Customer Service Specialist means I understand the human side of the sale. I use this insight to ensure your automations feel personal, timely, and effective, allowing you to focus on high-level strategy while the "robots" handle the rest.
Results-driven Automation Specialist and Technical Strategist with over 5 years of experience in high-level customer operations and workflow engineering. I bridge the gap between complex business processes and seamless technology, specializing in building automated ecosystems that scale without increasing headcount. By leveraging GoHighLevel, n8n, and advanced AI nodes, I help businesses reclaim their time and increase lead conversion rates through intelligent, self-sustaining systems.
Core Service OfferingsEnd-to-End Business Automation:
I design and implement custom workflows using Make.com, Zapier, and n8n to integrate CRM, email, and task management platforms into a single "source of truth".GoHighLevel CRM Optimization: Expertise in building GHL workflows from scratch, including lead capture, automated follow-up sequences, and appointment booking systems.AI Tool Integration: I integrate advanced LLMs like Claude (Anthropic), OpenAI/ChatGPT, and Google Gemini directly into your business workflows for intelligent data routing, automated content generation, and lead classification.Process Mapping & Efficiency: I specialize in identifying bottlenecks in manual operations and engineering technical solutions that reduce manual effort by up to 70%.API & Webhook Engineering: Skilled in using Claude Code and custom scripts for debugging, API integrations, and refining complex workflow logic.
Proven Impact & ExperienceService-Based Businesses:
Streamlined the entire lead-to-client pipeline for an exterior cleaning business, improving conversion rates through automated multi-channel communication.Sports & Education: Built the entire automated infrastructure for a sports camp business, handling lead import and capture with zero manual intervention.Real Estate & Healthcare: Deep background in managing high-volume client pipelines and complex healthcare interactions, ensuring data integrity and high satisfaction scores.
Technical Stack
Automation Platforms:
GoHighLevel, n8n, Zapier, Make.com.
AI & LLMs: Claude (Claude Code, Cowork), OpenAI, Google Gemini.
CRM & Marketing: Pipeline Management, Email Sequences, Follow Up Boss, HubSpot, Monday.com.
Specialized Skills: API Integrations, Webhook Automation, Script Debugging, Process Mapping.
Why Choose My Services?
I don’t just "connect apps"; I build systems that generate revenue. My background as a Real Estate Sales Agent and Customer Service Specialist means I understand the human side of the sale. I use this insight to ensure your automations feel personal, timely, and effective, allowing you to focus on high-level strategy while the "robots" handle the rest.
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Offered services
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Background
Automation Specialist
– Designing and implementing GoHighLevel automation workflows tailored to an exterior cleaning service business.
– Streamlining lead capture, follow-up sequences, and appointment booking processes to maximize conversion rates.
– Integrating CRM pipelines and automated communication flows to reduce manual workload and improve client experience.
– Streamlining lead capture, follow-up sequences, and appointment booking processes to maximize conversion rates.
– Integrating CRM pipelines and automated communication flows to reduce manual workload and improve client experience.
GoHighLevel Automation Specialist
– Built automation workflows from scratch for a sports camp business using GoHighLevel.
– Automated lead import, lead capture, and entire business processes, reducing manual effort by 70%.
– Improved lead-to-client conversion rate through targeted automated follow-up sequences.
– Automated lead import, lead capture, and entire business processes, reducing manual effort by 70%.
– Improved lead-to-client conversion rate through targeted automated follow-up sequences.
Self-Directed Automation Training & Projects
– Developed hands-on expertise in GoHighLevel, building automated lead capture and follow-up systems.
– Created Zapier, Make.com, and n8n workflows to integrate CRM, email, and task management platforms.
– Leveraged Claude (Anthropic), OpenAI, and Google Gemini as AI nodes within automation workflows for classification, content generation, and intelligent data routing.
– Used Claude Code for writing, debugging, and refining automation scripts and workflow logic.
– Applied Cowork (Claude) for AI-assisted file management, client research, and task organization.
– Practiced process mapping and optimization for real estate and service-based business models.
– Created Zapier, Make.com, and n8n workflows to integrate CRM, email, and task management platforms.
– Leveraged Claude (Anthropic), OpenAI, and Google Gemini as AI nodes within automation workflows for classification, content generation, and intelligent data routing.
– Used Claude Code for writing, debugging, and refining automation scripts and workflow logic.
– Applied Cowork (Claude) for AI-assisted file management, client research, and task organization.
– Practiced process mapping and optimization for real estate and service-based business models.
Real Estate Sales Agent / ISA
– Utilized CRM systems to manage and nurture client pipelines through the full sales lifecycle.
– Applied strong communication and negotiation skills to facilitate property transactions
– Applied strong communication and negotiation skills to facilitate property transactions
Customer Service Representative
– Addressed customer inquiries and resolved complex issues via phone and email with high satisfaction scores.
– Documented processes and identified automation opportunities to improve response efficiency.
– Managed a high volume of customer interactions for a major healthcare account.
– Consistently met and exceeded performance metrics for quality and resolution time.
– Documented processes and identified automation opportunities to improve response efficiency.
– Managed a high volume of customer interactions for a major healthcare account.
– Consistently met and exceeded performance metrics for quality and resolution time.
Bachelor of Science in Hospitality Management
GHL Certification
– HighLevel CRM Training
N8N Certificate
– AI Automation with n8n
Make.com Certificate
– No Code Automation: Make.com
Zapier Certificate
– No Code Automation: Zapier
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Working hours
Monday â–ª Today
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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