Vitalii Pavlenko

I am a Back Office Specialist with strong experience in administrative support, client communication, and operational coordination.
Over the past several years, I’ve worked with international companies, including Blackcatcard (Papaya LTD), where I was responsible for client verification, correspondence processing, workflow management, and quality control.

My expertise covers:
– organizing and optimizing daily back-office operations;
– managing internal communication and supporting teamwork;
– supervising task execution and maintaining service standards;
– assisting new employees and coordinating schedules;
– handling documentation and reporting to management;
– resolving issues efficiently in fast-paced environments.

I’m highly adaptable, responsible, and comfortable managing multiple tasks simultaneously.
Focused on accuracy, reliability, and process improvement, I bring structure and clarity to remote workflows — allowing teams to work more efficiently and clients to receive consistent, high-quality service.