Yan xuan ng

Over 10 years of combined experience in managing high-value financial interactions and operational frameworks. Proven track record in Tier-1 Banking (OCBC) and Global Tech (Tencent), specializing in the management of high-net-worth (HNW) inquiries, risk mitigation, and SOP architecture. Expert at utilizing decentralized remote tools (Lark, Crisp, Telegram) to provide "White Glove" service to institutional-level clients. Currently leading operations for a global cloud
mining firm, focusing on brand integrity and process optimization.