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Basic customer service / chat support

📍  Remote · (0) · 🕒  2 months ago
8 $ Per hour
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Service overview

I provide reliable basic customer service and chat support to help businesses respond to customers quickly, professionally, and consistently. Whether it's answering common questions, handling simple inquiries, or managing live chat during business hours, I make sure your customers feel heard and taken care of so you can focus on running your business.

What I offer:
-Responding to customer inquiries via chat/email
-Handling FAQs & general support questions
-Order status updates & basic troubleshooting guidance
-Maintaining a friendly, professional tone in every interaction
-Following provided scripts/guidelines for brand consistency
-Escalating complex issues to the right person/team

With strong communication skills and an eye for detail from my finance and admin background, I keep interactions clear, calm, and solution-focused helping build trust with your customers.
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