Senior Technical Systems Analyst | Integration & Scalability Strategist

I help organizations transition from "it works" to "it’s optimized." As a Systems Analyst with over 13 years of technical experience, I don't just gather requirements—I translate complex business objectives into actionable technical blueprints. I specialize in auditing existing IT infrastructures, identifying inefficiencies, and architecting data-driven solutions that improve organizational flow.
Key Responsibilities:
• Gap Analysis & Optimization: Evaluating your current software stack and workflows to identify bottlenecks, security risks, or data silos. 
• Technical Requirements Gathering: Leading stakeholder interviews to define functional and non-functional requirements that developers can actually use. 
• Integration Mapping: Designing the "data journey" across your systems, ensuring that your CRM, ERP, and internal databases communicate flawlessly via APIs (MuleSoft/REST).
• Cost-Benefit Analysis: Researching emerging technologies and providing hardware/software recommendations based on ROI and long-term scalability. 
• Testing & Quality Assurance: Developing comprehensive test plans to ensure that new system modifications meet the original business intent without breaking legacy features. 
The Technical Advantage:
Unlike purely administrative analysts, I have a "Full Stack" perspective.
• Data Modeling: I create ERDs (Entity Relationship Diagrams) and data flow diagrams that reflect real-world database constraints. 
• Compliance Awareness: Extensive experience in government and healthcare means I bake security and compliance (HIPAA, Public Trust) into the system design from the start.
• Documentation: Delivering clear, high-fidelity technical specifications, user manuals, and architectural diagrams. 
🛠️ Tools & Methodologies
• Methodologies: Agile, Scrum, SDLC, Waterfall 
• Modeling: Microsoft Visio, Lucidchart, UML, BPMN 
• Management: Jira, Confluence, Trello
• Analysis: SQL (Data Profiling), Power BI (Trend Analysis), Tableau