I I am a multilingual professional with over 5 years of experience spanning customer service, content moderation, and AI data annotation. My career has allowed me to develop strong communication, analytical, and problem-solving skills across fast-paced and detail-oriented environments.
I began my journey supporting travel agency operations, where I handled client communications, bookings, data collection, and multimedia tasks such as video editing. I then transitioned into social media content moderation, ensuring compliance with community guidelines while maintaining accuracy and efficiency under pressure.
Building on this foundation, I worked as a Customer Service Agent providing technical support, live chat assistance, and email and phone support, always prioritizing customer satisfaction and clear communication.
For the past two years, I have specialized in AI data labeling and tutoring, contributing to projects involving prompt creation, creative writing, comparative analysis, quality evaluation, and audio-related tasks. This experience strengthened my precision, adaptability, and understanding of language nuances.