Presentation
I have practical experience working at Alfa-Bank, where I held the position of a field banking representative, as well as performed duties as a legal assistant and sales manager (including credit products). This experience helped me develop strong client interaction skills, analytical thinking, attention to detail, and an understanding of financial products.
My goal is to build a career in financial analysis or investment banking, so I am highly motivated to grow, learn quickly, and contribute effectively to a team.
Background
- Cross-selling (passive and active products, insurance services)
- Customer relationship management (CRM)
- Implementation and promotion of digital banking services
- Compliance with KYC and AML/CFT regulations
- Territory management and coverage responsibility
- Building and maintaining relationships with existing clients
- Conducting presentations of products and services
- Searching for and attracting new clients
- Identifying client needs for the company’s products and services
- Preparing sales-related documentation for goods and services
- Conducting sales calls
- Working with sales reporting systems and service performance tracking
- Developing sales strategies and building long-term client relationships
- Business correspondence management, handling customer complaints and resolving them promptly
- Identifying client needs, providing product consultations, and offering optimal solutions to increase average order value
- Searching for and acquiring new clients (cold and warm calls, email campaigns, inbound lead management) followed by full-cycle sales management
- Document management: registration of incoming and outgoing correspondence
- Assistance in organizing court procedures: filing documents and obtaining copies of decisions
- Legal analysis and research in legislative databases
- Interaction with government authorities, clients, and counterparties

